Ratings based on 52 Verified Reviews
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
by A verified traveler from Pokfulam
Posted 5 Aug 2024
No tissues, kettle, coffee/tea or water in the room
by A verified traveler
Posted 22 Jun 2024
by A verified traveler
Posted 31 May 2024 on Hotels
by A verified traveler
Posted 6 May 2024 on Hotels
by A verified traveler
Posted 9 Dec 2022 on Hotels
Comment from Hotel Management
27 Dec 2022 by Pop Hotel Kelapa Gading Jakarta, Hotel Management
Dear Valued Guest,Thank you for rating your stay.Kindly share your experience with us and we would be happy to forward it to our players.Wish to welcome you soon again in Harris & Convention Kelapa Gading.Warmest regards,Julien LUTGENGeneral Manager
by A verified traveler
Posted 4 Dec 2022 on Hotels
Comment from Hotel Management
27 Dec 2022 by Pop Hotel Kelapa Gading Jakarta, Hotel Management
Dear Valued Guest,Thank you so much for taking the time to leave us a rating. It will be great if we can get some feedback as it helps us to maintain our services on edge.Warmest regards,Julien LutgenGeneral Manager
by Khoo
Connected with Kelapa Gading Mall
Posted 7 Apr 2017 on HotelsNo hairdryer, no in-room telephone, no kettle, toilet flush not function. Breakfast the worst.
Comment from Hotel Management
28 Apr 2017 by adi, Hotel Management
Dear Valued Guest,
Thank you for choosing POP! Hotel Kelapa Gading, we appreciate for the time you took to review our Hotel.
We understand the strategic Hotel near Kelapa Gading Mall has been essential to you.
Your feedback are the most valuables to us in order to improve our facility and service of the Hotel.
Once again, Thank you very much and hope we able to assist you in the future.
Adi Budiarto
Assistant Hotel Manager
by A verified traveler
Posted 13 Feb 2017 on Hotels
Comment from Hotel Management
28 Feb 2017 by General Manager, Hotel Management
Dear Valued Guest,
Thank you for staying with us and for giving us your rating about our Hotel.
Your input are valuables for us in order to improve and consistent of our service and facility and met our Guests expectations.
Once again, thank you and hopefully we can assist you again in the near future.
Warmest regards,
Adi Budiarto
Assistant Hotel Manager
Recommended
for Everyoneby A verified traveler from Brisbane
Great location
Posted 11 Dec 2016
Pros: Location, modern, clean, comfortable and efficient and friendly staff
Cons: sink drainage could be better.
Location: shopping and great food outlets, lots of variety of cuisine.
The hotel is located right within a big shopping complex with plenty of food options. Hotel is clean and modern and comfortable. The staff are friendly and efficient.
Comment from Hotel Management
15 Dec 2016 by Adi, Hotel Management
Dear Valued Guest,
Thank you for staying with us. We appreciate the time you took to share your review about our Hotel and it's surrounding area.
We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.
Please be sure that your comment have been warmly welcome by our players, and that, we will remain focus in order to improve our services and facilities.
Once again thank you very much for your review. Have a pleasant day ahead, and we look forward to welcoming you again in the near future.
Warmest regards,
Adi Budiarto
Assistant Hotel Manager
