Ratings based on 68 Verified Reviews

4.0 out of 5
96% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2020 on Hotels
5 out of 5
by A verified traveler

Posted 15 Feb 2020 on Hotels
Excellent
Comment from Hotel Management
19 Feb 2020 by Winda, Hotel Management
Dear Sohaina, Thank you for the excellent review. We are pleased to know that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. I look forward to sharing your lavish praises with my team as we take pride in our mission in providing moments of delight. Look forward to welcome you again. Best Regards, Winda Lieady Hotel Manager
5 out of 5
by A verified traveler

Excellent place to stay for business trip...

Posted 22 Dec 2019 on Hotels
It super best... good amazing.... good place to stay... as a business trip...
Comment from Hotel Management
15 Jan 2020 by Winda, Hotel Management
Dear Mohd Asghar, Thank you for the wonderful review. We are pleased to know that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. I look forward to sharing your lavish praises with my team as we take pride in our mission in providing moments of delight. Regards, Winda Leady Hotel Manager
3 out of 5
by A verified traveler

Posted 3 Dec 2019
I like this hotel for my trip and visited in Jakarta. But I don’t like when I see the bunch people who don’t care for them to be mess up around the front desk like open the luggage and make a crowd .
Comment from Hotel Management
5 Dec 2019 by Winda, Hotel Management
Dear Nana, Thank you for sharing your experience with us. Besides we are elated to know that you enjoyed our service and offering during your stay, it is with regret to know that during your visit, our hotel was crowded with our trader guest and made your visit felt uncomfortable. We apologize for the inconvenience happened and please be assure that a corrective action has been taken. Please allow us to welcome you again soon as we would like to give you a better experience. Your Sincerely, Winda Lieady Hotel Manager
4 out of 5
by A verified traveler

Nice hotel at a great price

Posted 22 Sep 2019 on Hotels
My friend and I stayed there for one night (paid for 2) before we flew back to the US at night. It was quite a small room, we couldn’t pass each other at the end of the bed to walk to the further bed. The gym was ok-no towels, toilet paper or water but the desk accommodated us quickly. The breakfast was simple but good but a lot of the food had run out by 9:15 and it ended at 9. The server was working hard to bus tables and also refill food. The staff was wonderful, we felt safe, everything was clean and we were able to walk to the National monument and other sights easily.
Comment from Hotel Management
30 Sep 2019 by Winda Lieady, Hotel Management
Dear Lisa, Thank you so much for taking your time to write us review. We are glad that you did notice our effort to provide the best service to our guest. For us, guest satisfaction is our main goal. Thus, we are always happy to assist and give the best to our guest so that they will enjoy their stay. We hope that your recent visit to Juno Hotel Jakarta is memorable and valuable. We hope to see you again soon and have you us our guest for another time. Greetings from all the staff, Winda Lieady Hotel Manager
5 out of 5
by A verified traveler

Posted 12 Sep 2019 on Hotels
Comment from Hotel Management
13 Sep 2019 by Pipin W, Hotel Management
Dear Ashley Guest, Thank you for giving us a perfect score. It seems like you enjoyed every aspect we had to offer. It was a pleasure to have you as a guest. Our highest priority is our guests' comfort because we know that our guests' comfort is the key to a great stay and the key to keeping our guests happy. Last but not least, please come back again as we would like to welcome you for another experience. Best Regards, Pipin W Hotel Manager
5 out of 5
by A verified traveler

Posted 26 Aug 2019
Comment from Hotel Management
30 Aug 2019 by WInda, Hotel Management
Dear our valued guest, Thank you for taking your time to rate us. We are glad to know that you enjoyed your stay with us. We strive to provide a seamless experience to all guests as well as maintain the cleanliness. I do hope that we will have the pleasure of welcoming you back again soon. Regards, Winda Lieady Hotel Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2019 on Hotels
5 out of 5
by A verified traveler

Posted 20 Jun 2019
Everything was very relax, the hole ambiance. Excelent location.
Comment from Hotel Management
25 Jul 2019 by Winda, Hotel Management
Dear Sir/Madam, Thank you for giving Juno Hotel Jakarta a positive review. We are glad you like our product and services. Your great comments has been shared to the team, to motivate them to maintain the service. Hope we can serve you again in the future. Look forward to welcoming you back. Winda Lieady Hotel Manager
3 out of 5
by A verified traveler

Posted 5 May 2019 on Hotels
Comment from Hotel Management
6 May 2019 by Winda, Hotel Management
Dear Kwok Thank you for giving us a review. We apologize if during your stay at Juno it is beyond your expectations. We work hard to provide the best services to the guests. We hope to be able to read or hear from you if there is anything from us that must be improved. Thank you once again for choosing Juno as your preference stay in Jakarta, we hope to see you again very soon. Sincerely Winda Lieady Hotel Manager