Ratings based on 800 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
16 Dec 2024 by AMI, Hotel Management
Dear Justin,We very much appreciate your review pointsAgain thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AZMI - General Manager
by A verified traveler from Arlington
Posted 10 Dec 2024
It’s a nice stay for transit purpose. Close to the airport and they have shuttle service. I would stay here again. The staffers are helpful and kindly.
Comment from Hotel Management
16 Dec 2024 by Ami, Hotel Management
Dear Alri,We very much appreciate your comments regarding your stay at the Ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AZMI – General Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
26 Dec 2024 by AZMI, Hotel Management
Dear Yoshichika,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ulil AZMI - General Manager
by A verified traveler
Posted 28 Oct 2024
10 minutes away from the airport. Property had a live band at dinner during a week day. In house restaurant offered all you can eat buffet dinner. Hotel is clean. Their gym could use some cleaning and equipment maintenance.
by A verified traveler
Posted 1 Oct 2024 on Hotels
by A verified traveler
Posted 26 Sep 2024 on Wotif
This property was great, staff were great. Area was really busy but that is possibly normal near the airport.
My only negative is I tried to contact the property multiple times prior to our arrival to organise transport from the airport but never received a response. We ended up having to pay a driver to take us to the hotel when we arrived at a further cost to us only to arrive at the hotel just after the free shuttle bus which was disappointing as we were never told about the bus or where to catch it from. Other than that he hotel was great.
by A verified traveler
Posted 22 Sep 2024 on Hotels
by A verified traveler
Posted 17 Sep 2024 on Hotels
by A verified traveler
Posted 17 Sep 2024
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by A verified traveler
Posted 10 Sep 2024
Close to the airport
