Ratings based on 126 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fairfax
Posted 10 Jul 2024
Comment from Hotel Management
9 Aug 2024 by Diece Soraya, Hotel Management
Dear Roshani,Thank you for your valuable support and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Thank you for choosing Holiday Inn Cikarang Jababeka and we look forward to welcoming you back soon.Sincerely,Diece SorayaGeneral Manager
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
26 Jan 2024 by CIKRG, Hotel Management
Dear Mr. Guan Jin,Thank you for your valuable support and taking time to share your lovely experience with us here. The pleasure is ours to make your stay here a comfortable and enjoyable one.Thank you for choosing Holiday Inn Cikarang Jababeka and we look forward to welcoming you back soon.Sincerely,Diece SorayaGeneral Manager
by A verified traveler
Posted 23 Oct 2023 on Hotels
Amazing hotel with great amenities.
Staff really friendly and helpful
Comment from Hotel Management
24 Oct 2023 by Diece Soraya, Hotel Management
Dear Mr. Kobus,Thank you for your valuable support and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Thank you for choosing Holiday Inn Cikarang Jababeka and we look forward to welcoming you back soon.Sincerely, Diece Soraya General Manager
by A verified traveler
Posted 24 Sep 2023 on Hotels
It’s a pleasant stay and counter staff provided good service. The air conditioning in the room is not that cooling but overall, it’s okay as not hot. The hotel doesn’t have restaurants nearby , so we dined in their restaurants. Food wise is okay.
Comment from Hotel Management
25 Sep 2023 by Diece Soraya, Hotel Management
Dear Ms. Sheve,Thank you for your valuable support and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Thank you for choosing Holiday Inn Cikarang Jababeka and we look forward to welcoming you back soon.Sincerely,Diece SorayaGeneral Manager
by A verified traveler
Posted 10 Dec 2022
Satisfied.
by A verified traveler
Posted 2 Oct 2022 on Hotels
by A verified traveler
Posted 28 Jul 2022
Surrounding environment is not convenient but the property itself is great.
Towels are not properly exchanged and there is no tissue box, but other than that I am content with it.
Comment from Hotel Management
1 Aug 2022 by Diece Soraya, Hotel Management
Dear Etsuko,
Thank you for your valuable support and for taking the time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Please note that your concerns have been passed on to related departments. Again thank you for choosing Holiday Inn Cikarang Jababeka and we look forward to welcoming you back soon.
Sincerely,
Diece Soraya
General Manager
by A verified traveler
Posted 15 Oct 2020 on Hotels
As always, the family had a great time. One setback though was a drained pool, maintenance we guess. In any case, our backup plan @ Lippo Waterboom was just as fun. Until next time👍👏
Comment from Hotel Management
17 Nov 2020 by Ida Bagus Nyoman Ardana, Hotel Management
Dear Our beloved Guest ,
Thank you so much for taking your time to review and share your positive experience at Holiday Inn Cikarang Jababeka, although we had minor maintenance for our pool, we are glad that you enjoyed with our services and exceeded your expectations.
We look forward to welcome in another occasion and it is a pleasure for us to having you stay in Holiday Inn Cikarang Jababeka.
Sincere Regards,
Ida Bagus Nyoman Ardana,
General Manager Holiday Inn Cikarang Jababeka
by A verified traveler
Posted 26 Dec 2019 on Hotels
Comment from Hotel Management
10 Jan 2020 by Sahril, Hotel Management
Dear Valued Guest,
Thank you so much for your kind comments and endorsement of our Hotel Service. We are pleased that your stay has exceeded your expectations.
We look forward to welcome you back to Holiday Inn Cikarang Jababeka and stay smart with us for your next visit
Sincere Regards,
Sahril Salim
Director Of Sales, Holiday Inn Cikarang Jababeka
by A verified traveler from Kuala Lumpur
Posted 29 Aug 2019
food quality was mediocre
Comment from Hotel Management
13 Nov 2019 by Sahril, Hotel Management
Hello,
Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less than pleasant stay with us. The items you have mentioned regarding your experience on food quality was mediocre will be addressed to the Department head concerned. We will take consideration of your valuable feedback.
Again, we regret that this impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.
Yours sincerely,
Sahril Salim
Director of Sales, Holiday Inn Cikarang Jababeka
