Ratings based on 20 Verified Reviews

3.6 out of 5
91% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
5 out of 5
by A verified traveler

Posted 10 Aug 2024
Comment from Hotel Management
26 Sep 2024 by Darren, Hotel Management
Dear Michael, thank you for giving us a review. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
2 out of 5
by A verified traveler

Be carefull when booking. Not as you think u got

Posted 20 Dec 2023 on Hotels
The room not same as the photo i got. I booking a Executive room, but i got a like a smartroom with little big size. I order with 3 person but had to argue with the receptionist at night i check in to had towel for the third person. Very disappoint with the attitude and must argue first to get what i booking.not recomended this hotel. Got many rules in the hotel.THE WORST HOTEL I HAD STAY IN 2023.
1 out of 5
by A verified traveler

Dirty and free bed bugs

Posted 15 Sep 2022 on Hotels
Filthy hotel, bed bugs in the bed
4 out of 5
by A verified traveler

Good budget hotel

Posted 30 Oct 2020 on Hotels
Good locations, near Pasar Baru markets, comfy bedroom. Bathroom is so small
4 out of 5
by A verified traveler

Posted 16 Sep 2019
Comment from Hotel Management
18 Sep 2019 by Front Office, Hotel Management
Thank you for staying with us
3 out of 5
by A verified traveler

Nice and cheap

Posted 27 Aug 2019 on Hotels
Comment from Hotel Management
28 Aug 2019 by Irfan, Hotel Management
Thank you for staying with us
5 out of 5
by A verified traveler

Posted 22 Mar 2019 on Hotels
Great little hotel. Nice breakfast. Good location.
Comment from Hotel Management
22 Mar 2019 by Irfan Hadi, Hotel Management
Thank you Mr Graham
5 out of 5
by A verified traveler

Stay at The Heef Jakarta

Posted 6 Mar 2019 on Hotels
A very friendly, efficient Hotel to stay, the food at the cafe on the ground floor was very good.
Comment from Hotel Management
8 Mar 2019 by Pramono, Hotel Management
Thank you sir
4 out of 5
by A verified traveler from Malaysia

Posted 21 Sep 2018
Two nights staying in level 2, both nights there are loud noise from level 1 where old band singing karaoke. We booked room with window. We did get window but the window facing a wall, no view. Disappointing. Breakfast is super limited and quite cold. Room size is small but we are OK with that. The staff we met are friendly and helpful. Easy to get Grabcar and Grab food delivery.
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