Ratings based on 96 Verified Reviews

3.8 out of 5
76% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2024 on Hotels
5 out of 5
by A verified traveler

MANGGA DUA FEBRUARY 2024

Posted 23 Feb 2024 on Hotels
Nice hotel in a good location in Mangga Dua. The hotel is looking a little dated but actually there was renovation work going on. The price was good and included an excellent buffet breakfast. The staff were all very helpful and incredibly friendly!
4 out of 5
by A verified traveler

Posted 1 Mar 2023
Good hotel ,with friendly staff. Clean and good value of money, cheap compared with other hotels. Only the breakfast needed to improve. Highly recommended
3 out of 5
by A verified traveler

Room dirty

Posted 19 Nov 2020 on Hotels
Come back after couple month , the overall environment is okay , here are some disappointed point need to improve : Too long waiting for elevator , room 3011 bed sheet dirty & smelly , many small cockroach , please improve .
4 out of 5
by A verified traveler

Posted 19 Jun 2019 on Hotels
Service was wonderful. In room TV had technical issue and was replaced quickly but there shouldn't be an issue to begin with. 110V plug in the bathroom doesn't work so I cannot use my hair straightener. Key card stopped working couple times and had to be renewed. A little bit time consuming especially when you have to go back down to the lobby from 28th floor. Wifi is quite fast and I didn't have to log back in every day which is a plus. However, everyone was friendly and we ended up extending our stay for another 3 days.
5 out of 5
by A verified traveler

Posted 1 Jan 2019 on Hotels
Friendly staff and great atmosphere
4 out of 5
by A verified traveler

Outside not so good. But inside is a lot better.

Posted 2 Nov 2018 on Hotels
The service itself was great. Just when my brother checked out, they needed my credit card again which was a bothersome. I never had to use my credit card for checking out. Other then that, they upgrade the rooms so the rooms were huge and breakfast was great.
4 out of 5
by A verified traveler from Malaysia

Nice hotel

Posted 16 Jul 2018
Good service , walking distance to nearby Mangga 2 Square. In dooor swimming is good enough after a long day can relax nearby pool. Spa massage is a good experience that you must try out.
4 out of 5
by Lokesh

This traveler left a rating score only Posted 8 Oct 2017 on Hotels
4 out of 5
by Aldo

This traveler left a rating score only Posted 2 Jul 2017 on Hotels