Ratings based on 119 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Accommodating staff, Easy to communicate witb in english and made sure i was able to get ride to airport
Comment from Hotel Management
26 Sep 2024 by General Manager, Hotel Management
Dear Chaz,Thank you for your wonderful review for Aston Priority Simatupang Hotel & Conference Center. We are delighted to hear that our staff were accommodating and that communication in English was easy for you. It’s also great to know that we could assist in ensuring your smooth ride to the airport.Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back for another enjoyable stay.Safe travels, and we hope to see you again soon!Warm Regards,Andi Gevika RizkiGeneral Manager
5 out of 5
by A verified traveler from Longview

Posted 9 Apr 2024
I've never stayed in a hotel with a musalla
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Rodney,Thank you for taking the time to share your feedback for ASTON Priority Simatupang Hotel & Conference Center and we greatly value your perspective.We understand that you may have found it unusual to find a musalla (prayer room) within our hotel premises. It's important to note that in Indonesia, where Islam is the predominant religion, it's quite common for accommodations, including hotels, to provide facilities such as a musalla to cater to the religious needs of our guests.We sincerely appreciate your feedback as it helps us understand the perspectives of our valued guests better. Should you have any further questions or require assistance during your future visits, please don't hesitate to reach out to our team.Thank you once again for choosing to stay with us. We look forward to the opportunity to welcome you back for another memorable stay.Warm Regards,Andi Gevika RizkiGeneral Manager
2 out of 5
by A verified traveler

Posted 2 Dec 2023
Food wasn't good both breakfast n dinner. Limited menu, early closing time, cutlery not clean, need more coffee machine etc Old tired room, bathroom drain not good, towels old... room smelled... not good.
Comment from Hotel Management
14 Dec 2023 by General Manager, Hotel Management
Dear Sung Hoon,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay. We sincerely apologize for any inconvenience you experienced. Regarding your comments on the food, limited menu, and early closing time, we understand the importance of offering a diverse and convenient dining experience. We will review our current offerings and operating hours to address these concerns. We also conducted a detailed inspection of the room to address issues relating to the tired appearance of the room, the drains in the bathroom, and the worn out towels. Thank you very much for your valuable review, we really appreciate it and we hope to see you again in the future with an improved experience.Sincerely,Andi Gevika RizkiGeneral Manager
4 out of 5
by A verified traveler

Good midscale business hotel

Posted 23 Nov 2023 on Hotels
3 night stay for business - I have stayed a couple of times due to proximity to our office. Overall good - friendly staff, reasonably comfortable and clean. Nothing exciting though. Nearby expressway both an advantage (accessible) and a drawback (noise). Food (Breakfast) is just average. Some of the hot dishes are occasionally cold.
Comment from Hotel Management
30 Nov 2023 by General Manager, Hotel Management
Dear Thomas,Thank you for your willingness to write a valuable review for ASTON Priority Simatupang Hotel & Conference Center related to friendly hotel staff, comfortable ambience, cleanliness, and your input has been noted for the improvement.Once again thank you for your recommendation, your future arrival is truly awaited.Sincerely,Andi Gevika RizkiGeneral Manager
3 out of 5
by A verified traveler

Posted 13 Jun 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by General Manager, Hotel Management
Dear Stephen Chia,Thank you for visiting ASTON Priority Simatupang Hotel & Conference Center and leave us a review. Your future arrival is truly awaited.Sincerely,Andi Gevika RizkiGeneral Manager
5 out of 5
by A verified traveler

Posted 18 May 2023
Comment from Hotel Management
11 Jul 2023 by General Manager, Hotel Management
Dear HSIAO,Thank you for visiting ASTON Priority Simatupang Hotel & Conference and look forward to welcoming you back in the near future.Regards,Andi Gevika RizkiGeneral Manager
5 out of 5
by A verified traveler

Posted 28 Mar 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by General Manager, Hotel Management
Dear Ahmad Suman,Thank you for visiting ASTON Priority Simatupang Hotel & Conference Center and we look forward to welcome you back in the near future.Sincerely,Andi Gevika RizkiGeneral Manager
5 out of 5
by A verified traveler

Posted 17 Dec 2022
Great
Comment from Hotel Management
2 Jan 2023 by General Manager, Hotel Management
Dear Ms. Indah,Thank you for delightful review about ASTON Priority Simatupang Hotel & Conference Center through Expedia and your future arrival is truly awaited.Sincerely,Andi Gevika RizkiGeneral Manager
3 out of 5
by A verified traveler

Ok mid-range hotel for shorter business stays

Posted 25 Nov 2022 on Hotels
I was on a 3-night business trip. I would consider this a decent mid-range hotel with reasonable value for money. I will probably stay there again next time I go. up-and downsides: Decent breakfast, though more fit for Asian guest than for westerners (but thats normal). Good and clean rooms, decent bed. Reasonably priced buffet dinner. Major downside for me was no hot water in the shower (brr) - lukewarm at best. All in all I didnt regret staying there, but for longer stays I would probably look for something else.
Comment from Hotel Management
5 Dec 2022 by General Manager, Hotel Management
Dear Thomas,Greetings from ASTON Priority Simatupang Hotel & Conference Center.We are incredibly grateful that you took the time to leave us a review and we take pride in knowing you are happy with the value for money.Your input has been noted. We definitely take your concerns and communicate with our associates to have an improvement.Be rest assured that your next stay with us will be more pleasurable and memorable one. We look forward to the opportunity of welcoming you again in the near future.Sincerely,Andi Gevika RizkiGeneral Manager
3 out of 5
by A verified traveler

Posted 20 Apr 2022 on Hotels
No hand soap in the bathroom. Stingy about giving a complimentary bottle of water ..need to give explanation. Not very convenient
Comment from Hotel Management
25 Jul 2022 by General Manager, Hotel Management
Dear Ms. Anish, Thank you for your valuable feedback. First and foremost, please accept our deepest apologies for the shortcomings experience during your stay with us. We greatly appreciate your comments about us. It will be our consideration and it has been forwarded to management. We hope for another opportunity to welcoming you in the near future. Regards, Andi Gevika Rizki General Manager