Ratings based on 85 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
9 Mar 2024 by nanga khan , Hotel Management
Dear GuestGreetings from Hotel Tokyo Palace Jaisalmer. Thank you for choosing to stay at Hotel Tokyo Palace and for taking the time to share your review on Google Your kind comments are greatly appreciated and your feedback will definitely encourage the team to continue in their efforts to provide memorable moments for our guests. Thank you once again as we look forward to the opportunity of welcoming you back to our hotel.
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
9 Mar 2024 by nanga khan , Hotel Management
Dear GuestGreetings from Hotel Tokyo Palace Jaisalmer. Thank you for choosing to stay at Hotel Tokyo palace and for taking the time to share your review on Google Your kind comments are greatly appreciated and your feedback will definitely encourage the team to continue in their efforts to provide memorable moments for our guests. Thank you once again as we look forward to the opportunity of welcoming you back to our hotel.
by A verified traveler
Posted 22 Aug 2023 on Hotels
Comment from Hotel Management
28 Aug 2023 by nanga khan, Hotel Management
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.
by A verified traveler
Posted 9 Apr 2021
Staff is kind to customers.
Comment from Hotel Management
5 Apr 2023 by khan, Hotel Management
thank you so much take time and right review see you again
by A verified traveler
Posted 15 Feb 2020
Everything was excellent . Staff was very co operative .
Comment from Hotel Management
15 Feb 2020 by yusuf , Hotel Management
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful.
I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.
by A verified traveler
Posted 14 Jan 2020
On the positive side, location is good, very close to the fort and the lake. Just a few minutes of walking. Safe area. Staff is friendly and they were kind to pick me up at the train station for free. The restaurant on the rooftop is good, nice view, good food at affordable prices. Main waiter is a really cool guy, very friendly, too. Decoration is really nice. Hot water with good pressure (though not all the time).
On the negative side, room is very cold in the winter, no heater. Also, very noisy. There's a hotel next door that plays music all night till 1am or 2am, every day. In the morning too. Very difficult to catch some sleep. The mattress is also too thin and soft.
Comment from Hotel Management
11 Feb 2020 by yusuf , Hotel Management
We appreciate your feedback. I am sorry to hear you did not have an ideal stay with us. I will be sure to speak with the staff about WRITE REVIEW CONCERNS HERE.
I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.
by A verified traveler
Posted 6 Dec 2019 on Hotels
Comment from Hotel Management
17 Apr 2023 by nanga, Hotel Management
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.
by A verified traveler
Posted 1 Dec 2019 on Orbitz
Comment from Hotel Management
14 Dec 2019 by yusuf khan , Hotel Management
Wow, thanks so much for taking the time to share your kind comments. That’ll put a smile on my face for the rest of the day! It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful.
I’m so thrilled you enjoyed your stay! Thank for taking the time to review us, we hope to see you again in the future.
by A verified traveler
Top Gaff will go again
Posted 31 Mar 2019 on HotelsBrilliant hotel, great staff and a decent price.
Comment from Hotel Management
1 Apr 2019 by NANGA , Hotel Management
Dear Mickael , Thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer. Best wishes
by A verified traveler
Great Gem in the Desert
Posted 18 Mar 2019 on HotelsI loved staying at the Tokyo Palace. The staff went out of their way to be helpful, even send someone to pick me up from the train station for free at 4:30am and to drop me off at midnight again after my stay. The rooms are spacious and clean with comfortable beds. The rooftop restaurant is an awesome area to just chill for hours, enjoy the view and have a great meal too. I would definitely recommend the place.
Comment from Hotel Management
1 Apr 2019 by NANGA KHAN , Hotel Management
Dear OLIVER , Thank you so much for your feedback. We're very happy that you had a pleasant stay and hope we'll see you again soon in Jaisalmer. Best wishes