Ratings based on 34 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
An Oasis in Jaisalmer
Posted 12 Mar 2024 on HotelsOur stay at Hotel Helsinki in Jaisalmer was pretty fantastic! From the moment we stepped into the lobby, we were greeted with warmth and genuine hospitality. As we were traveling with elderly parents, comfort and accessibility are paramount to us, and this hotel exceeded our expectations.
Firstly, the staff members deserve a special mention for their attentiveness and dedication. They went above and beyond to ensure our comfort and they were eager to assist us with any inquiries or needs we had. Their recommendations and thoughtful gestures truly made us feel like honored guests. The sunset at their desert camp was spectacular.
Our room was an oasis, clean and tastefully decorated with a touch of Rajasthani elegance. The views from our window could be much improved by cleaning up the trash and adding landscaping with native desert plants.
The hotel's rooftop restaurant was quite good with excellent service and a variety of authentic Rajasthani dishes. With great views of the fort, we would have enjoyed more comfortable outdoor furniture, but maybe next time! The hotel's location was in walking distance to the city's iconic landmarks and bustling bazaars.
by A verified traveler
Posted 14 Dec 2023
1) There is an arrangement here that only 2 to 3 liters of water is available for bathing, in which both have to bathe.
2) There is no Elevator here and the location is not good
3) Hotel is not satisfactory for money minded
by A verified traveler
Posted 7 Nov 2023 on Hotels
by A verified traveler
Posted 26 Oct 2023 on Hotels
by A verified traveler
Posted 25 Dec 2022 on Orbitz
The Hotel Helsinki was a wonderful place to stay. The decor was beautiful and the staff was very kind.
by A verified traveler
Posted 29 Dec 2021 on Hotels
Although the hotel inside looks impressive but Surrounding of hotel was dirty. Not well kept surroundings.
Room was comfortable and spacey. But the mattress was too soft not suitable to my body and back.
The breakfast kitchen was not clean and some sand particles in the paranthas (appeared filling was not thoroughly cleaned).
Found a mouse in the room on the second night and this was a very disappointing part of my experience.
I want to be honest so that people like me take proper care before Making bookings.
by A verified traveler
Posted 14 Nov 2021 on Hotels
by A verified traveler
Posted 31 Oct 2021 on Hotels
by A verified traveler
Posted 14 Mar 2021 on Hotels
by A verified traveler
Posted 13 Mar 2021 on Hotels
Maru and his team in Helsinki are wonderful hosts. We choose deluxe rooms and it was massive and we were lucky to get a wonderful view from our balcony especially sunrise. Although it was end of season and due to covid many guests were not coming, we did not find any issues related to service. It’s very close to Jaisalmer station and we were extremely surprised that maru picked us from railway station.