Ratings based on 40 Verified Reviews

3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024
5 out of 5
by A verified traveler

Posted 2 Jul 2024
Top service
Comment from Hotel Management
7 Jul 2024 by General Manager, Hotel Management
"Dear Guest,Greetings from The Fern Residency Jaipur!!!Thank you for choosing us at The Fern Residency Jaipur and sharing your valuable feedback.It means a lot to me for your kind appreciation and comments for our hotel services. I have happily shared your generous compliments with my entire team and I am sure they will be thrilled to receive the same.We eagerly look forward to Welcoming you back again.Warm RegardsBhupendra Singh Shekhawat (Hotel General Manager)"
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Comment from Hotel Management
7 Jul 2024 by General Manager, Hotel Management
"Dear Mr.Kumar,Greetings from The Fern Residency Jaipur!!!It was a pleasure having you stay with us at The Fern Residency Jaipur.We are truly grateful for the wonderful things you have said about our team. Happy to know that you enjoyed your stay with us.Sincerely look forward to welcoming you back soon.Warm RegardsBhupendra Singh Shekhawat (Hotel General Manager)"
4 out of 5
by A verified traveler

Posted 3 Apr 2024
Very nice stay pleasant with courteous staff. Dinner at the rooftop was very good overall everything was good
Comment from Hotel Management
8 Apr 2024 by Operations Manager , Hotel Management
Dear Ms.Mina, Thank you for your great rating and review. We are glad to know that you had a great stay and that you liked the whole experience. Such positive comments are a great boost to our overall working and morale. We thank you for appreciating all our sincere efforts and we will continuously strive to provide such great experiences. The team is thrilled to know that you have appreciated and recognized their efforts and hard work. We look forward to welcoming you again. Best regards Bhupendra Singh Operations Manager The Fern Residency, Jaipur
4 out of 5
by A verified traveler

A good base snd a comfy room

Posted 18 Mar 2024 on Hotels
Very comfortable room. Hotel reception and dining staff mainly pretty good. The driving service people at the hotel were awful. Every time we left the hotel to take an autorickshaw the mansger was harassing is to use a car or his autorickshaw. We got our own. However the hotel car that collected us and took.us to the station was very helpful. We hsd upset tummies whilst in Jaipur so we didn't eat much. But what we had was good. But beware the spaghetti bolognase is actually very spicy and l couldn't eat it! A good hotel and only a short distance from the pink city by autorickshaw. I enjoĺ
Comment from Hotel Management
22 Mar 2024 by Bhupendra Singh Operations Manager, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at The Fern Residency, Jaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Fern Residency Jaipur, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Bhupendra Singh Operations Manager The Fern Residency, Jaipur
4 out of 5
by A verified traveler

Posted 17 Jan 2023
A pleasant hotel to spend a few days. Staff very helpful, hotel clean.
Comment from Hotel Management
20 Jan 2023 by General Manager, Hotel Management
Dear Mr. Karuna, Greetings from The Fern - The Fern – An Ecotel Hotel, Jaipur !!! Thank you for kind feedback. I am pleased to note that the experience at The Fern Jaipur met your expectations and made your stay enjoyable. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We value your patronage and look forward to welcoming you back to The Fern Jaipur soon.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2022 on Hotels
4 out of 5
by A verified traveler

Posted 5 Dec 2021 on Hotels
Nice 4 stars hotel nearby Jaipur main city
Comment from Hotel Management
27 Dec 2021 by Hotel Manager, Hotel Management
Dear Guest, Greetings from The Fern Residency, Jaipur! thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards
5 out of 5
by A verified traveler

Give driver acomondation

Posted 8 Oct 2021 on Hotels
4 out of 5
by A verified traveler

Posted 12 Sep 2021
The meal was excellent, but the service might be improved, since we frequently had to remind staffs of prior room service obligations, other than that the experience was good.