Ratings based on 49 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024 on Hotels
Shame about the rooftop terrace not being in use. I think the pigeons have taken over
by A verified traveler
Zero maintenance hotel.
Posted 17 Jan 2020 on HotelsVery average hotel, maintenance pathetic. Curtains, beds, linen practically everyhing in bad shape. U will find better hotels at this cost
by A verified traveler
Posted 17 Oct 2019
Comment from Hotel Management
2 Dec 2019 by Anuj, Hotel Management
thanks for your valauable feed back.
by A verified traveler from North Bay Area, California
Posted 26 Aug 2019
Great location, just a short taxi ride to Old City. Room was sparkling clean and well equipped. Rooftop pool was clean (pigeon poop on the deck surrounding, but pool itself was clean) and refreshing and I had it entirely to myself 8-9am on a Saturday. Unfortunately it closes at 7pm and we were not told this upon checkin so we tried to go swimming after arriving at 9 and were told we could not by the staff of the Terrace restaurant. So we decided to enjoy the rooftop another way and sat down to have a drink and maybe something to eat. Our drinks took a long time to arrive and we were never even offered a food menu.
Breakfast buffet in the morning was a better experience. Good food, attentive staff. Travel concierge offered to call us a taxi to take us around for the day- 8hr package with a great driver/tour guide was Rs 1600, definitely worthwhile to see the city without the hassle of hailing rickshaws every time you want to go somewhere else, (especially if you want to go outside city limits to Amer Fort, Monkey Temple, etc) plus our driver gave us good advice and tips, and pointed out landmarks along the way.
by A verified traveler
Worst Experience
Posted 29 Jan 2019 on HotelsHotel joined two single beds to make a double bed, even after giving advance notice. No proper Response was received at Hotel and no one responded even after making written complaint. Be careful before booking.
by A verified traveler
Posted 28 Jan 2019
by A verified traveler
Great place to stay
Posted 15 Jan 2019 on HotelsA bit far from the “happening places” in town, but not as far to become a hassle. On the other had, it brought a needed tranquility from the buzz and frenetic atmosphere of this beautiful city. Hotel is pretty new, well trained staff to help you with any needs, and rooms are spacious and comfortable. Totally recommended
by A verified traveler
Posted 5 Jan 2019
by A verified traveler
Posted 4 Sep 2018 on Hotels
Good and comfortable
by A verified traveler
Bad experience
Posted 27 Apr 2018The services from the hotel staff was terrible. Breakfast had a very few choices.
Comment from Hotel Management
1 May 2018 by Raushan, Hotel Management
Dear Guest, Thank you for your review. we are extremely sorry about the unpleasant experience you had at our property. Please be assured that we have taken your feedback extremely seriously and are conducting a full investigation into all the points mentioned by you. We are continuously training the staff to improve service levels and to ensure that we do not repeat mistakes made in the past. My apologies once again for the inconvenience caused! Thank you. Park Prime (Hotel Manager)
