Ratings based on 275 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chaguanas
Posted 25 Nov 2024
The metro is a few minutes walk away
Comment from Hotel Management
26 Nov 2024 by Pritam Choudhary , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur City Centre!We thank you for attributing the maximal review for Ibis Jaipur City Centre and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
by A verified traveler
Posted 2 Oct 2024
The boys at the front office were excellent as well as the hotel driver was very friendly and helpful.
Comment from Hotel Management
3 Oct 2024 by Pritam Choudhary , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur City Centre!We thank you for attributing the maximal review for Ibis Jaipur City Centre and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
by A verified traveler
Posted 16 Sep 2024
Good staff and level of cleanliness maintained.
The bed sizes are a little smaller than queen for a queen sized room but was sufficient for us.
Comment from Hotel Management
16 Sep 2024 by Pritam Choudhary , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur City Centre!Thank you for taking the time to tell us about your experience at the Ibis Jaipur City Centre. I am sorry that the room size did not meet your expectations. As you are aware that Ibis is a standardized product across the world and this is something we have designed from the feedbacks we received from thousands of Business travelers around the world. I assure you that it is designed for comfort and in no way we expect it to cause any discomfort to any of our guests. My apologies for the odd experience. It is feedback such as yours, which helps us to continuously introspect and find permanent solutions in order to constantly improve. I thank you once again for sharing your observations and sincerely appreciate your feedback.
by A verified traveler
Posted 5 Sep 2024
It s a dated hotel. Needs better upkeeps
Comment from Hotel Management
6 Sep 2024 by Pritam Choudhary , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur City Centre!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Pritam Choudhary , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur City Centre!We thank you for attributing the maximal review for Ibis Jaipur City Centre and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Pritam Choudhary , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur City Centre!We thank you for attributing the maximal review for Ibis Jaipur City Centre and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
by A verified traveler
Posted 8 May 2024
It is very clean and tasty foods and very comfortable rooms
Comment from Hotel Management
8 May 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
by A verified traveler
Posted 19 Apr 2024
Air conditioner is not properly functionable
Comment from Hotel Management
19 Apr 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!At the very outset, please accept my sincere apologies for your recent experience at Ibis Jaipur Civil Lines. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. Please rest assured that your highlighted concern is been taken very seriously and will ensure we will put corrective measures in place.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.
by A verified traveler
Five night stop off in Jaipur
Posted 29 Mar 2024 on HotelsComfortable spacious room serviced daily and plenty of hot water. The only downside was on a number of occasions there was a strong smell of smoke coming through the air con system which was very unpleasant. The drinks in the bar were very expensive. Staff were generally very helpful especially reception and security staff. The rooftop swimming pool was enjoyable but the surrounding decking needs some maintenance.
Comment from Hotel Management
31 Mar 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
