Ratings based on 99 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Good
by A verified traveler
Posted 12 Nov 2024
It was a good place to stay in Jaffna
Comment from Hotel Management
14 Nov 2024 by GOBI, Hotel Management
Thank You
by A verified traveler
Posted 28 Oct 2024
Easy to locate being one of the few taller buildings.
Comment from Hotel Management
28 Oct 2024 by GOBI, Hotel Management
Thank You For Your Review
by A verified traveler
Posted 23 Oct 2024
Great staff and great food. Lots of options. It would be great if they can provide an Iron for each room. It is currently available upon request only.
Comment from Hotel Management
28 Oct 2024 by GOBI, Hotel Management
Thank You For Review
by A verified traveler from Glastonbury
Posted 23 Oct 2024
Great service - convenient location ! This is my 5th or 6th visit
Comment from Hotel Management
28 Oct 2024 by GOBI, Hotel Management
Thank You for review
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
15 Oct 2024 by GOBI, Hotel Management
THANK YOU
by A verified traveler
Posted 30 Sep 2024
The team and North Gate Jaffna were accommodating and very helpful. We enjoyed our stay due to their customer service above all.
The actual property is clean and well situated however, it is starting to show its age, so keep this in mind if/when booking. For example, the fan/AC is temperamental (it either doesn't work, or it is set to turbo speed- no in between). There were some issues with power outages on the second day of our stay, however, this was not an ongoing issue.
Would we stay here again? Very much so. The problems do not outweigh the excellent client experience that North Gate seeks to offer its clientele.
Comment from Hotel Management
15 Oct 2024 by GOBI, Hotel Management
THANK YOU
by A verified traveler
Posted 2 Sep 2024
My room back door look not working i complien twice they didn't fixed i feel unseaf to sleep and washroom comoed falis not working properly i tell them they didn't fix that too.
Comment from Hotel Management
17 Oct 2024 by GOBI, Hotel Management
Thanks for the review
by A verified traveler
Posted 25 Aug 2024
The staff and guest was really good, room was comfortable but the restroom need to be updated.
Comment from Hotel Management
17 Oct 2024 by GOBI, Hotel Management
thanks for the review.
by A verified traveler from Windsor Mill
Posted 4 Aug 2024
Attentive and friendly staff. Food is amazingly good, especially the breakfast.
