Ratings based on 15 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great place....
Posted 7 Jun 2018 on HotelsGreat sophisticated place!
by A verified traveler
Good location, friendly staff
Posted 1 Jun 2018 on HotelsI mostly enjoyed my stay here, but of all the places I stayed in Sri Lanka, I felt it was the least good in terms of value for money. Service was good, and I certainly didn't mind walking over to the main hotel for certain things not provided at the villa. Did run into a bit of confusion on my first morning, when I was informed that my rate did not include breakfast, although my booking confirmation clearly said that it would. They did provide me with breakfast throughout my stay, although I felt the continental option as awfully meager in its offerings (small glass of juice, a bit of fresh fruit, four slices of toast with jam, four slices of cheese, and tea/coffee).
I was startled upon walking into my bathroom on the first night to discover an equally-startled cockroach skittering across the floor. The general condition of the bathroom was disappointing. The sink fixture was visibly corroded, and the stream of water that was provided would be better described as a fine mist. Fortunately, no further insects made an appearance and the shower functioned reasonably well throughout my stay. The wifi signal was too weak to be of any use in my room, so I relied on my mobile data throughout my stay.
The restaurant at the hotel is quite tasty, although you will pay a premium over other options in the area. I would consider it a convenient first night's dinner if making a late arrival and then after that take a short walk to nearby places.
by A verified traveler
Posted 7 Mar 2018 on Hotels
Recommended
for Familiesby A verified traveler from Sydney
Best location in Jaffna close to town.
Posted 11 Jan 2018
Pros: The location and the temple activities close by.
Cons: Security and service to Villa.
Location: Great location with lot of places to eat close by. Temple activities give you a sense of happiness.
Enjoyed the stay very much because it is in a nice area close to the famous Nallur temple and very good restaurants around. Manager and the staff are very friendly and helpful. A bit worried about the room security since it is a villa and there is no one in the reception or security all times. On top of that gate and the main door are always open. Also hardly anyone there when we need something.
Recommended
for Couplesby A verified traveler from scotland
Nice. Clean hotel near to nallur temple.
Posted 7 May 2017
Pros: Clean room and beautiful garden. The staffs are friendly. The manager was excellent.
Cons: Nil
Location: Nallur temple , town and other Hindu temples
Excellent villa .kept clean by the excellent team of staffs.
They treated us very well. If you need a
jaffna breakfast just ask the villa manager. The jaffna breakfast was excellent.
Best place to stay in jaffna. Nice to have a good manager .
Well done team.
Recommended
for Everyoneby A verified traveler
Good location, great staff, very comfortable room.
Posted 18 Feb 2017The staff was very helpful and friendly. They helped me arrange transportation to where I wanted to go around Jaffna via Tuk Tuks. I was in a building a couple if blocks from the reception, which was weird at first, but I got used to it and it was fine. The restaurant had very tasty good, although they did not have all the menu items.
by A verified traveler
Posted 15 Mar 2020
Das Zimmer, insbesondere das Badezimmer war extrem dreckig.
by A verified traveler
Misled
Posted 8 Feb 2018
Pros: Quiet at night.
Cons: Make it clear to your customers rhat this “Villa” is not the same as the “Heritage”.
Beware! The Hertage Villa is an annex of the Heritage.
Across the street and 100 meters to the North.
It has no atmosphere and no staff.
The bathroom was smelly.
Poor value for the money spent.
by A verified traveler from Genève
Bonne situation, quartier correcte
Posted 29 Jan 2018La villa est pres de l’hotel Heritage, ou il y a le restaurant et la réception. La nuit à la villa il y a seulement le gardien. Service correct mais pas personnalsé soit à l’hotel et à la villa. Chambre confortable mais sans récente renovation.
Un conclusion bien mais pas excellent.
Recommended
for Everyoneby A verified traveler
Toller Service!
Posted 9 Jul 2017 on EbookersService mega! Essen top. Matratze sollte erneuert werden..
