Ratings based on 239 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
We absolutely loved our stay here. The room, swimming pool and grounds were clean and well maintained. The front desk employees were fantastic and went above and beyond to provide any assistance needed. They offered up dining recommendations and helped book tours. The location is walking distance to multiple good restaurants and you can walk the beach to get to some of them. The beach was a short distance from the rooms. The town of Jaco and supermarkets to buy groceries were a short drive. Two things we would have appreciated; less ants outside and inside and a microwave. Aside from that we had a wonderful stay!!!
Comment from Hotel Management
29 Oct 2024 by PATRICIA BERMUDEZ, Hotel Management
Stephenie.Thank you for your comment and to be a manigfic guest, it was our pleasure served you, glad to know that you enjoyed your stay with us. Its a rain season right now thats why ants are locking for dry spaces, however we are working on it. We have microwave in the front desk.Please feel free to visit us again in the future, you will be very welcome
by A verified traveler
Posted 11 Oct 2024
Very comfy and tranquil easy access with a ocean view. It felt very secure. The beds were big and comfortable.
Comment from Hotel Management
11 Oct 2024 by PATRICIA BERMUDEZ, Hotel Management
Muchas gracias por el comentario. Por favor son bienvenidos cuando lo deseen.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
11 Oct 2024 by The Backyard Hotel, Hotel Management
Bienvenidos cuando lo deseen. Saludos
by A verified traveler
Posted 12 Sep 2024
Thanks
Comment from Hotel Management
8 Oct 2024 by PATRICIA BERMUDEZ, Hotel Management
Thank you for choosing The Backyard Hotel.Please feel free to visit us again.
by A verified traveler
Posted 15 Aug 2024
This is truly a nice getaway oasis. The rooms are nicely arranged and clean. Really relaxing swimming pool. Some decent restaurants nearby and Jaco is a short taxi ride away for more shopping stores. The best is staff. They are a very dedicated staff. Shout out to Chelsea for handling some changes to my reservation by phone. She made it easy. Oh, lastly, the view is amazing and if you surf you are going to be very happy.
Comment from Hotel Management
15 Aug 2024 by Chelsie Front Desk, Hotel Management
Greetings, and thank you for staying with us.You are very welcome whenever you want.We hope see you soon.
by A verified traveler
Posted 15 Aug 2024 on Orbitz
Everything worked great in the room! Safe parking, nice pool n easy access to the beach steps away. Clean and great mattresses. No complaints at all. Noon checkout too.
Comment from Hotel Management
15 Aug 2024 by The Backyard Hotel, Hotel Management
Thank you for choosing us Andrew, we hope to see you soon.
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by The Backyard Hotel, Hotel Management
Gracias por su visita!
by A verified traveler
I would not recy
Posted 24 Jul 2024 on HotelsHotel had cockroaches and ants all over the place. I was afraid to put my personal belongings anywhere.
Comment from Hotel Management
25 Jul 2024 by Chelsie Front Desk, Hotel Management
Greetings from backyard hotel and thank you for visit us.Next time, come to the front desk and let us know to can help you.You are welcome whenever you want.
by A verified traveler from Castle Rock
Posted 17 Jun 2024
Excellent small hotel which the excellent staff made our stay feel like home. Great restaurants next door, clean property, beach access and 10min from Jaco.
Comment from Hotel Management
17 Jun 2024 by Patricia. Manager., Hotel Management
Hola Stephen.Thank you for your comment, we are happy to know that you enjoyed your stay with us.You are welcome next vacationSee you.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Patricia Bermudez, Hotel Management
Thank you for choosing The Backyard Hotel.See you next time
