Ratings based on 87 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
The staff here is wonderful. Very friendly. Very helpful. The facility is wonderful. I keep coming back. I highly recommend the Monte Carlo!
by A verified traveler from Huntley
Posted 21 Aug 2024
The staff (security) is very friendly and attentive. The pool is nice and big. The condition on the pool chairs was less than desirable.
Inside the condo the furniture was nice, but the bed lines were poor quality and the shower was dated.
by A verified traveler
Posted 14 Jul 2024
by A verified traveler
Posted 22 Feb 2024 on Orbitz
Lovely home away from home. Nice pool and plenty of space.
by A verified traveler
Posted 5 Aug 2023
ABSOLUTELY GORGEOUS PROPERTY! This was a beautiful, well kept condominium with security at the gate to welcome you in. Nelson the security at the gate was very helpful with luggage and giving great recommendations for first timers in Costa Rica! He showed us around and helped with questions about the property. The pool and common areas are clean, well kept and regularly maintained. The rooms inside were spacious, clean, and had chairs inside if going to the beach!
Comment from Hotel Management
8 Aug 2023 by Cristian, Hotel Management
Thank you for your review. Welcome back again!!
by A verified traveler from Estes Park
Posted 20 Mar 2023
Everything was super nice. Best housekeeping we've had maybe ever. Felt very safe. Pool was sparkling and well maintained. All employees were friendly. Even had our dishwasher go out and they replaced it within a day!!
Would definitely go back.
Comment from Hotel Management
16 May 2023 by Cristian, Hotel Management
Thank you for you review, It was a pleasure to serve you during your stay.
by A verified traveler
Posted 20 Mar 2022
Close to everything. Nelson the security guard took such good care of us. Thank you Nelson for all your advise and recommendations.
Comment from Hotel Management
23 Mar 2022 by Cristian, Hotel Management
Thank you for your review.
by A verified traveler
Quiet and comfortable retreat
Posted 19 Mar 2022 on HotelsMonte Carlo is a perfect retreat located right off the downtown area just walking distance from the beach and all the shopping and dining. It is a quiet family friendly place with only 14 units, and the 24 hour attendants provide the top service and security you could ask for!
Comment from Hotel Management
23 Mar 2022 by Cristian, Hotel Management
Thank you for your review
by A verified traveler
Posted 11 Feb 2022
There is so much to say about this property, Costa Rica in general, the people, the culture and the experience of visiting the country if you have never been there. This property is very nice and is definitely “luxury”, at least compared to what is around it. It would not be considered “luxury” if you are expecting something you would find in a luxury resort in the US or Europe but for Jaco Beach this is really nice. The town of Jaco Beach is a beach town that has a number of surfer/beach restaurants, bars, and little shops that are within walking distance but be very careful when walking because the sidewalks are in poor condition and its easy to trip on a broken or uneven surface. The people are wonderful, helpful and kind, not only in the condo office and grounds but everywhere. The economy of this small beach town is very dependent upon tourists and most of the people in the service industry treat you like they want you to come back. Cristian and all the staff at Monte Carlo are outstanding and deserving of the highest rating that can be assigned. We ate at a different restaurant (there are many to choose from) every night and we had wonderful meals everywhere. The restaurant/bars on the beach will provide a beautiful sunset dinner if you get there in time. Be prepared for some local “chill” culture when it comes to service attentiveness in most establishments. If you are used to very quick service just know their culture is to work and play at a slower pace.
Comment from Hotel Management
17 Feb 2022 by Cristian, Hotel Management
Dear Guest
Thank you for your review. They are very important to us.
by A verified traveler
Posted 9 Jan 2022
Our stay at this condominium complex was phenomenal. The staff was incredibly friendly and very personable. We would return to stay here in a hot second! I really appreciate everything they did to make us feel comfortable.
Comment from Hotel Management
15 Jan 2022 by Cristian, Hotel Management
Thank you for your review. They are all important to us.
