Ratings based on 573 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Would not recommend!
by A verified traveler
Posted 9 Dec 2024
We travel to Jaco- South Beach hotel, have a wonderful time. Awesome just Awesome. The staff spoke English and shared their stories and experiences. Josh and Carlos and recommended hourse back riding and assisted in the booking. My husband, son and my daughter in law had a great time. What an amazing experience we had. We also traveled out and found Roots to River white water rafting- Oh my god we thought this trip couldn’t get any better-loved the team and WOW!!!Definitely would recommend- Thank you
by A verified traveler
Posted 24 Nov 2024
very expensive for the location. No amenities around. All the villas had no view
Comment from Hotel Management
3 Dec 2024 by Lis, Hotel Management
Hello Charles, considering the area and our great location with the nicest beach area of all Jaco, our prices are pretty competitive. Jaco, or Costa Rica en general, is pricier than other latin american countries.
by A verified traveler
Posted 10 Nov 2024
Likes: staff, ocean, watching surfers, good breakfast, National park with sloths 1 hour away for $128 each - pick up at hotel. Shuttles on time!, beautiful pool and vegetation.
Dislikes: Damp and stringy towels were provided every day Beach made of dirty dirt and rocks, uncontrolled humidity in rooms, loud thumping music from bar after 10pm. No fun shops in town. High prices on food and drinks. ( beer $7, well drink $12-13! Small bottle of Jack Daniels $76!!! That’s USA money my friends!). Early November not good for USA. Too many loud teens coming off beach area. ATM in town was broken. Hard core beach leaches who tell you they take credit cards but don’t and the word NO is not in their vocabulary. Hotel said they were not responsible but lots were out there waiting for prey. Like the Atlantic side, the Pacific side had lots of razor wire fences and the total decor was prison like. Once in awhile you spotted a nice house or hotel but most were like South Africa’s tin shacks for the blacks.
This was supposed to be a relaxing trip but proved to be the opposite. We are avid travelers in the mid to low ‘70s range. We have been to over 35 countries and 5 continents and I’m sad to say that this was one of the worse. Forget cleanliness
Comment from Hotel Management
13 Nov 2024 by Lis, Hotel Management
ok, that is basically a description of Jaco from a very specific point of view. (Beer at our hotel by the way is less then 4 and well drinks and coktails go by 8). Thank you though for the nice comments about our hotel at the very beginning of your long review. All the best for your next trips and we really mean that in a most respectfully and warmly way.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Lis, Hotel Management
Muchas gracias Nora
by A verified traveler from franklin
Posted 15 Oct 2024
Staff was amazing. Everything was close didnt have to walk very far. Pool ocean food right their. Very small and cozy
Comment from Hotel Management
5 Nov 2024 by Lis, Hotel Management
Thank you Denise for your great comment!
by A verified traveler
Posted 19 Sep 2024 on Orbitz
Comment from Hotel Management
9 Oct 2024 by Lis, Hotel Management
Muchas gracias, Erik. Esperamos que vuelvan pronto
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
9 Oct 2024 by Lis, Hotel Management
Muchas gracias, Joseph por los 5/5 puntos. Fue un placer tenerlos con nosotros.
by A verified traveler
Posted 12 Sep 2024 on Hotels
Comment from Hotel Management
5 Nov 2024 by Lis, Hotel Management
Muchas Gracias Carly
