Ratings based on 123 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
horrible staff, nice area
by A verified traveler
Posted 28 Oct 2024
Willie at the front desk was very helpful and the staff was very kind and nice as well.
by A verified traveler
Posted 27 Oct 2024
The first room we entered stink of cigarette some and had bugs on the night stand and bed the second room we were moved into had dirt and other debris throughout the room and in the shower the bed looked like someone had been laying on top of it. We left that night and found a new hotel! Still trying to get my money back from them and it has not been an easy process Willie at the front desk was a great dude everything else was and has been a nightmare
by A verified traveler
Posted 18 Oct 2024
The property cancelled my reservation the day before a major hurricane was going to hit my home town and didn’t offer to find me another place to stay. I stopped in person to check in and was told to come back in 1- 1.5 hours and then receive a call stating my reservation was cancelled!! 😫😭😡
by A verified traveler
Posted 8 Oct 2024
by A verified traveler
Posted 29 Sep 2024
So online there were tons of good reviews. Due to the hurricane Helene we didn’t have arms h choices so I booked it because it was the highest rated one. We get there, check in, it looks great and clean the guy at the desk was super nice.
We get to the room, first glance it looks great. We go to the bed and it’s covered in hair on the inside sheets, then the bathroom is covered in boat, sink, shower, toilets.. all of it! The bed is the most uncomfortable thing I’ve ever slept on, the walls are the thinnest we’ve ever seen, you can literally hear everything!!!
The kicker…. The room was literally covered with dead cockroaches everywhere!!! We looked for any live ones and didn’t see any…. But seriously, dead roaches all over the room? Under the bed, beside rhe bed, behind the chair!
Probably the worst experience we’ve ever had with a motel.
We took pictures and plan to send it in to management!!!
by A verified traveler
Posted 28 Sep 2024
My previous encounter with WS in Pittsburgh was awful so it took me years to try the chain again. And so glad I did. Down the street from the big hotels, built-in 2023, with 24/7 on call in house personal, this WS is on top of things. 25 minutes from downtown Jacksonville, 41 minutes to St. Augustine, centrally located to take in all of the attractions. The first attraction is the sunrise or sunset, for the front of the building faces west and the back east, Florida's sunsets are hard to beat. Orange Park residents are a friendly and laid back type of people. The street WS is on is full of business to accommodate all your needs with a top bbq Korean restaurant across the street. The week I visited wasn't busy at all, just peace and quiet, for two full weekends, 10 day trip. There's a creek that runs behind the building with a run off that's full of little fishes and beautiful turtles so bring some jigs with you. Not to be missed is the Bat Houses on the University of Florida in the evening about an hour and 40 minutes away. I enjoyed my stay and know you will to. One more thing, Kingsley Plantation is a must visit and has slave row in tact with a free audio tour of the plantation, it's on line, in fact the Plantation is free with rangers on site daily especially Saturday. I definitely will be back, so much more to do.
by A verified traveler
Posted 16 Sep 2024
Keith was amazing! He accommodated our evey need. The property is so clean and newly renovated. The rooms are spacious and gives luxury on a budget. Highly recommend !
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 5 Sep 2024
Staff was amazing and very helpful when we arrived
