Ratings based on 351 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by RCAI Team, Hotel Management
Thank you so much for letting us know how we did! Your input is greatly appreciated and we look forward to seeing you again soon!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Stephanie, Hotel Management
Good afternoon,We are thrilled you had an excellent stay, please come back to stay with us again!
by A verified traveler from Las Vegas
Posted 29 Sep 2024
Outstanding service and dining. Wonderful beach and pool amenities. Comfortable luxury.
Comment from Hotel Management
30 Sep 2024 by The Ritz-Carlton, Amelia Island Team, Hotel Management
Thank you so much for letting us know how well we took care of you during your recent stay, and we look forward to welcoming you back soon!
by A verified traveler from San Miguel
Posted 9 Sep 2024
This is the worst Ritz Carlton I have ever been to. It just seemed like a run of the mill Marriot.
Comment from Hotel Management
10 Sep 2024 by Stephanie, Hotel Management
Good morning,I apologize you feel unsatisfied with your recent visit. Please inform me of any opportunities you occurred while here and it will be my pleasure inform management.
by A verified traveler
Posted 21 Aug 2024
Accommodations were very nice. Staff helpful and friendly.
Comment from Hotel Management
21 Aug 2024 by Ritz-Carlton, Amelia Island Team, Hotel Management
Thank you for your review, we're so glad that you enjoyed your stay with us and we hope to see you again soon!
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Stephanie, Hotel Management
Good afternoon,My name is Stephanie and am the Reservations Supervisor with The Ritz-Carlton, Amelia Island. I do apologize that your stay was just okay. If you have any feedback you would like to share with us, please feel free to do so in order to improve the experience.
by A verified traveler
A truly wonderful stay and experience.
Posted 15 Jul 2024 on HotelsWe arrived to complimentary champagne upon check in. We let them know we were celebrating our 40 Year Wedding Anniversary and they took it upon themselves to pamper us throughout our stay. We received complementary meals, desserts and a bottle of champagne. It seemed as though the entire staff knew we were celebrating and took an active part in making every facet of our trip memorable. The resort is clean, and the staff is courteous and responsive. There so many things that are included that you can leave your worries at home. If you're looking for a luxury resort, The Ritz won't disappoint.
by A verified traveler
Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by The Ritz-Carlton, Amelia Island Reservations Team, Hotel Management
Good Afternoon Ms. Hines, thank you so much for staying with us, we're so glad you enjoyed your stay and hope to see you again soon!
by A verified traveler from boca raton
Posted 8 Jul 2024
Comment from Hotel Management
10 Jul 2024 by Stephanie , Hotel Management
Good morning,We are so pleased to hear you had an excellent stay. Hope to see you again soon!
by A verified traveler
Posted 4 Jul 2024
Comment from Hotel Management
8 Jul 2024 by Stephanie, Hotel Management
Good afternoon,We are thrilled to have you enjoyed your stay. Look forward to seeing you again!
