Ratings based on 986 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Nice area
Comment from Hotel Management
18 Nov 2024 by Alexa , Hotel Management
Hi Sayeda! Thank you for leaving us a great review. We are so happy you enjoyed your stay and we hope to see you again soon.
by A verified traveler
Posted 12 Nov 2024
The rooms need a little updating but otherwise it was nice and comfortable.
Comment from Hotel Management
12 Nov 2024 by Alexa , Hotel Management
Hi Krystal! Thank you for leaving us a great review. We are delighted you enjoyed your overall stay and we hope to see you again soon.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Alexa , Hotel Management
Hi Maria! Thank you for leaving us a great review. We are delighted you enjoyed your stay and we hope to welcome you back again soon.
by A verified traveler from Fort Lauderdale
Posted 24 Oct 2024
Very nice location
Comment from Hotel Management
25 Oct 2024 by Alexa , Hotel Management
Hi George! Thank you for leaving us a great review. We are thrilled you enjoyed your stay and location of our hotel. Thank you for choosing to stay with us and we hope to welcome you back again soon.
by A verified traveler
Posted 21 Oct 2024
I was supposed to get a credit because the plugs did not work toilet was leaking in the back and they did not give me what I thought I was supposed to get. Not happy about that at all
Comment from Hotel Management
22 Oct 2024 by Alexa , Hotel Management
Hi Sandra! Thank you for leaving us a review about your visit. We apologize about your experience and will share your feedback with our management team. Thank you for choosing Surf and Sand and we hope to have the opportunity to welcome you back again one day.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Alexa , Hotel Management
Hi Cyndy! Thank you for leaving us a review about your visit. We are thrilled you enjoyed your visit and we hope to see you again soon.
by A verified traveler
Posted 12 Oct 2024
Booked this place to get away from Hurricane Milton. The place was clean, desk staff was very friendly and the beach was a bunch away. Breakfast was provided every morning.
Comment from Hotel Management
13 Oct 2024 by Alexa , Hotel Management
Hi Steven! Thank you for leaving us a review about your stay. We are thrilled you enjoyed your stay and we hope to welcome you back again one day.
by A verified traveler
Posted 6 Oct 2024
Surf and Sun was an OK property. Maybe not worth the $200 for one night, but it served its purpose. Their check-in system was down and we had to wait more than half an hour to check in (reception person could have used paper check-in way before she did). The room was clean but the bathroom was old.
Comment from Hotel Management
7 Oct 2024 by Alexa , Hotel Management
Hi Suzie! Thank you for leaving us a review about your visit. We are delighted you enjoyed your overall stay and appreciate your feedback. Thank you for choosing Surf and Sand and we hope to welcome you back again in the future.
by A verified traveler
Posted 4 Oct 2024
We had reservations for the Thursday night that hurricane Helene hit. We were coming in from S.C. Contacted them and tried to reschedule for the following weekend. Sorry no can do. So we lost the money for the Thursday night. Got there Friday and checked in. Woke up in the middle of the night with fire ants all in the room. They did move us to another room at 3:00 am. Hotel breakfast was a joke. Milk for the coffee was old and clumped up when put into the coffee. Best part of staying there was when we left. There are lots of other hotels farther up the beach that are nicer. HIGHLY recommend eating breakfast at the "Beach Diner" about 5 mins away.
Comment from Hotel Management
5 Oct 2024 by Alexa , Hotel Management
Hi Paul! Thank you for leaving us review about your visit. We sincerely apologize about the issues you encountered during your stay. We will immediately share your feedback with our team to improve for you and future guests. Thank you for choosing Surf and Sand and we hope to welcome you back again one day soon.
by A verified traveler
Posted 30 Sep 2024
Convenient location. Clean. Friendly staff.
Comment from Hotel Management
1 Oct 2024 by Alexa , Hotel Management
Thank you for leaving us a wonderful review. We are so happy you enjoyed your stay and we hope to see you again soon.
