Ratings based on 727 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,We’re sorry to hear that your stay was unsatisfactory. Could you please provide more details about the issues you encountered? We want to resolve this and make it right.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Aug 2024
This hotel was a catfish to the pictures. It isnt as shown. Rooms are below average for the cost.
Comment from Hotel Management
14 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,"We’re sorry to hear about your experience. We aim for transparency and quality, and we’ll investigate the concerns to make sure future guests have a better experience."Sincerely, Hotel Manager
by A verified traveler
Posted 25 Jul 2024
Good
Comment from Hotel Management
25 Jul 2024 by Hotel Manager, Hotel Management
Dear Destiny,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.SincerelyHotel Manager
by A verified traveler
Posted 16 Jul 2024
No accommodations for people with rolling walker. The shower handle was almost impossible to turn on. The faucet in the bathtub leaked because we did not have the strength to turn it completely off. The floor left your socks dirty (I mean black). I don't know if it ws the carpet or the tile. There was tear in the carpet that could trip you.
Comment from Hotel Management
18 Jul 2024 by Hotel Manager, Hotel Management
Dear Brenda,Thank you for your feedback. We're truly sorry to hear about your experience. We understand the importance of accommodating all guests, and we apologize for the difficulties you faced with the shower handle and bathtub faucet. Cleanliness and safety are our top priorities, and we regret that the floor and carpet conditions were unsatisfactory. We'll address these issues promptly to improve our services. We hope you'll give us another chance to provide a better experience.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Jul 2024
Clean. I like
Comment from Hotel Management
18 Jul 2024 by Hotel Manager, Hotel Management
Dear Cesar,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager
by A verified traveler
Posted 5 Jul 2024
It was fine for a quick overnight stay. The bath tub and shower where a little shabby.
Comment from Hotel Management
6 Jul 2024 by Hotel Manager, Hotel Management
Dear Samuel,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager
by A verified traveler from Vero beach
Posted 1 Jul 2024
Great
Comment from Hotel Management
2 Jul 2024 by Hotel Manager, Hotel Management
Dear Christopher,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience during your stay! Providing exceptional service and a comfortable environment is our top priority, and we're delighted that we were able to meet your expectations. We appreciate your kind words and are grateful for your recommendation. Our team works diligently to ensure that every guest has a memorable and enjoyable stay. We look forward to welcoming you back in the future for another exceptional experience.SincerelyHotel Manager
by A verified traveler
Posted 29 Jun 2024
The pictures on the internet are not from this hotel. The room was dingy and dirty. Blood was found on the curtains, bedding and a towel. The room smelled like pot…..it was coming in from outside AND through the vent in the bathroom. I went and bought a deodorizing room spray but that didn’t work, people hanging out in the parking lot drinking most of the night.
I DO NOT AND WOULD NOT RECOMMEND THIS DISGUSTING SMELLY GROSS HOTEL!
Comment from Hotel Management
30 Jun 2024 by Hotel Manager, Hotel Management
Dear MaryBethThank you for the stay at our hotel. We are really sorry for the unpleasant experience during your stay. Your review is very important to us. We have noted your comment regarding cleanliness. The housekeeping staff has received additional training in the level of cleanliness required of them as our employees. We will ensure that all rooms are properly checked for cleanliness before checking in the new guest. I hope you will give us another chance to satisfy you the next time you’re in the area. SincerelyHotel Manager
by A verified traveler
Posted 24 Jun 2024
Basic hotel with no frills, can do for a quick stay.
Comment from Hotel Management
26 Jun 2024 by Hotel Manager, Hotel Management
Dear NAVEEN,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Hotel Manager, Hotel Management
Dear Michael,Thanks for sharing your great feedback and giving a 10 out of 10 rating. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope you will recommend our hotel to your family and friends. Thanks for your feedback.SincerelyHotel Manager
