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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Jacksonville hotel in Southside with free breakfast and a 24-hour business center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby

Reviews

6.8 out of 10

Popular amenities

6.4 out of 10
Guest amenities rating.
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is P4,205
P4,772 total
includes taxes & fees
Oct 3 - Oct 4
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
5018 University Boulevard West, Jacksonville, FL, 32216

What's nearby

  • HCA Florida Memorial Hospital - 4 min drive
  • EverBank Stadium - 9 min drive
  • St. Johns Town Center - 9 min drive
  • University of North Florida - 11 min drive
  • Jacksonville Naval Air Station - 19 min drive

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The French Pantry - ‬17 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬1 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel near St. Johns Town Center
Located close to EverBank Stadium and Museum of Science and History, SureStay Hotel by Best Western Jacksonville South provides a free breakfast buffet, laundry facilities, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A front-desk safe, a vending machine, and a TV in the lobby
  • A 24-hour front desk
Room features
All 84 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with digital channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Lodge Super 8 by Wyndham Jacksonville South Jacksonville
Lodge Super 8 by Wyndham Jacksonville South
Super 8 by Wyndham Jacksonville South Jacksonville
Super 8 Jacksonville South
Super 8 Wyndham Lodge
Super 8 Wyndham
Super 8 Wyndham Jacksonville
Super 8 Wyndham Jacksonville South Motel
Super 8 Wyndham Jacksonville South
Motel Super 8 by Wyndham Jacksonville South Jacksonville
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Motel Super 8 by Wyndham Jacksonville South
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Super 8 Wyndham Jacksonville
Surestay By Best Jacksonville
SureStay Hotel by Best Western Jacksonville South Hotel
SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

Is SureStay Hotel by Best Western Jacksonville South pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 15.00 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

As of Sep 28, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Jacksonville South on Oct 3, 2024 start from P 4,204.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Jacksonville South?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Jacksonville South?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Jacksonville South?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western Jacksonville South located?

Located in Southside, this hotel is within 9 mi (15 km) of Museum of Science and History, Jacksonville Museum of Modern Art, and EverBank Stadium. Cummer Museum of Art and Gardens and St. Johns Town Center are also within 9 mi (15 km).

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 209 out of 734 reviews" "
Rating 8 - Good. 185 out of 734 reviews" "
Rating 6 - Okay. 116 out of 734 reviews" "
Rating 4 - Poor. 91 out of 734 reviews" "
Rating 2 - Terrible. 133 out of 734 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Samuel

Stayed 2 nights in Aug 2024

2/10 Terrible

Courtney

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a catfish to the pictures. It isnt as shown. Rooms are below average for the cost.
Stayed 1 night in Aug 2024

10/10 Excellent

Destiny

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No accommodations for people with rolling walker. The shower handle was almost impossible to turn on. The faucet in the bathtub leaked because we did not have the strength to turn it completely off. The floor left your socks dirty (I mean black). I don't know if it ws the carpet or the tile. There was tear in the carpet that could trip you.
Stayed 4 nights in Jul 2024

8/10 Good

Cesar

Clean. I like
Stayed 2 nights in Jun 2024

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness
It was fine for a quick overnight stay. The bath tub and shower where a little shabby.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, Vero beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

2/10 Terrible

MaryBeth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the internet are not from this hotel. The room was dingy and dirty. Blood was found on the curtains, bedding and a towel. The room smelled like pot…..it was coming in from outside AND through the vent in the bathroom. I went and bought a deodorizing room spray but that didn’t work, people hanging out in the parking lot drinking most of the night. I DO NOT AND WOULD NOT RECOMMEND THIS DISGUSTING SMELLY GROSS HOTEL!

6/10 Okay

NAVEEN

Traveled with family
Disliked: Cleanliness, amenities
Basic hotel with no frills, can do for a quick stay.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Sharlatay

About 15m away from dining and shopping plazas
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Stayed 4 nights in Jun 2024

6/10 Okay

Tildra

Stayed 1 night in Mar 2024

2/10 Terrible

Mary Jean

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay at this property even though I fully paid for the booking. I am a young woman traveling alone and did not feel safe here whatsoever. It’s a motel located between two “gentlemen’s” clubs. In a not-so-safe looking area. When I turned in my key and told the staff I did not feel safe, no reimbursement was even offered. My key was simply accepted and I drove away. I was in town to shadow somethings at Mayo Clinic for school, as a young solo traveler I did not feel the need to fight for reimbursement.
Stayed 1 night in May 2024

4/10 Poor

Junior

Business traveler
Disliked: Property conditions & facilities
Roaches everywhere, bathroom with infiltration, dripping water from the roof. Door not closing property.
Stayed 2 nights in May 2024

10/10 Excellent

wellington

Stayed 1 night in May 2024

8/10 Good

Mario

Stayed 1 night in May 2024

6/10 Okay

Sonya

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was very clean but carpet smelled old, there was Spanish men hanging outside all night outside of are room drinking being loud. People above are room was stomping all night long. It was unsafe area altogether. Lesson learned here will not be returning ever again. Very ghetto hotel.
Stayed 1 night in Apr 2024

8/10 Good

navjot

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in May 2024

2/10 Terrible

Ronald

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just awful. Rude check-in, room was a shambles. Never again.
Stayed 21 nights in Apr 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed customer
Rooms are nasty. Roaches ,mold ,dirty and drains dont work properly. Pictures on website make the place look nice. In person it is terrible. Could not upload pictures.
Stayed 3 nights in Apr 2024

8/10 Good

Haley

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Mostly everything was great about our stay. The room was nicely updated. The breakfast was great. Staff was nice. The only negative thing about this property is that I think they forgot about updating the bathroom. Lol. It wasn't terrible but looking at the room and then the bathroom you would think you're in two totally different rooms.
Stayed 1 night in Apr 2024

4/10 Poor

Katherine

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The management of this property is terrible ice machine. Not working no breakfast in the breakfast drone. No toilet paper or soap in the bathroom. In the breakfast room and nothing was tended to when you told the management
Stayed 1 night in Apr 2024

2/10 Terrible

Douglass

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
1st room I checked into.The TV did not work.They tried to fix it but did not.Gave me another room.TV did not work again.Both rooms smelled.Air Conditioning units were very noisy. Overall a very unpleasant experience.Would not recomend this hotel to anyone. I do have to say the staff meaning a young man at the front desk did his best but was limited in what he had to work with
Stayed 1 night in Apr 2024

10/10 Excellent

Nestor

Stayed 1 night in Mar 2024