Ratings based on 481 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from VALRICO
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Richard Lowe- General Manager, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at Residence Inn South Bartram Park Jacksonville Florida.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 8 Sep 2024
The staff were amazing! Room was spacious and cleeeaaan! There are some renovations going on in the lobby which didn’t bother me, just showed they take pride in the facility. Conveniently located off the freeway with zero freeway noise and lots of shopping and restaurants within walking distance. Highly recommend!
Comment from Hotel Management
25 Sep 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Residence Inn South Bartram Park.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from VALRICO
Posted 31 Aug 2024
Stay there all the time. Great rooms and centrally located to my family.
Comment from Hotel Management
25 Sep 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Residence Inn South Bartram Park.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 4 Aug 2024
There was an issue with my booking through Expedia but Indeanna at the front desk was so helpful and kind. She was able to resolve the issue immediately. I am a Hilton Diamon Member and my experience at this Marriott hotel has completely blown any of my Hilton stays out of the water. Amazing customer service, fantastic amenities, and an outstanding hotel.
Comment from Hotel Management
25 Sep 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Residence Inn South Bartram Park.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 18 Jul 2024
This property has a very helpful & friendly staff. The room was recently renovated, so it was beautiful. Convenient location made it easy to access our hotel as well as shopping centers and restaurants. Pool and fire pit areas were also very nice.
Comment from Hotel Management
25 Sep 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Residence Inn South Bartram Park.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 18 Jul 2024
Was in town for my son track national meet the location was convient. House keeping didn't do a great job cleaning our room prior to our check in, we had serval issues with something not being cleaned. The staff in the lobby was great and she helped as much as she could.
Comment from Hotel Management
25 Sep 2024 by AGM, Hotel Management
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
by A verified traveler
Posted 8 Jul 2024
Hotel was very clean and the updates are great!
Comment from Hotel Management
25 Sep 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Residence Inn South Bartram Park.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 24 Jun 2024
Breakfast was great. Fourth floor remodel is fantastic.
Comment from Hotel Management
25 Sep 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Residence Inn South Bartram Park.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 17 Jun 2024
A 5star stay!
Comment from Hotel Management
8 Jul 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Residence Inn South Bartram Park.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
8 Jul 2024 by AGM, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Residence Inn South Bartram Park.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
