Ratings based on 871 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2025
Good
Comment from Hotel Management
12 Jan 2025 by Sarah , Hotel Management
Thank you for your review of the Residence Inn Butler Boulevard Cynthia! We hope your 2025 is off to a great start and we look forward to hosting you again soon. Have a great evening! Thank you,Sarah
by A verified traveler
Posted 2 Jan 2025
Rooms were big by comparison. Clean. Good value.
Check in was not smooth.
Surroundings needed attention. Weight room just stunk. Car up on jacks !? Mold on exterior needs removing. Transients made it feel unsafe.
Comment from Hotel Management
2 Jan 2025 by Sarah , Hotel Management
Thank you for your feedback Mike. We hope your 2035 is off to a great start and please let us know if we can be of further assistance to you!Thank you,Sarah
by A verified traveler from Lake Wales
Posted 2 Jan 2025
Enjoy space and quiet atmosphere.
Comment from Hotel Management
2 Jan 2025 by Sarah , Hotel Management
Thank you for your feedback regarding your recent stay with us Tonette. Happy 2025 and please let us know if we can be of further assistance to you! Thank you,Sarah
by A verified traveler
Posted 1 Jan 2025
Comfortable, clean, quiet and well priced.
Comment from Hotel Management
2 Jan 2025 by Sarah, Hotel Management
Thank you for your review of the Residence Inn Butler Boulevard Matheus! We hope you are having a great 2025 so far and hope to welcome you back soon.Thank you,Sarah
by A verified traveler
Posted 29 Dec 2024
I thought the apartment style layout was very nice and the suite / room conditions were great.
My only miagiving was the limited stafg for breakfast, lack of attention to detail at breakfast and limited breakfast options.
Comment from Hotel Management
29 Dec 2024 by Sarah , Hotel Management
Thank you for your feedback regarding your recent stay with us Timothy! We hope to welcome you back soon and wish you a happy new year. Please let us know if we can be of further assistance to you.Thank you,Sarah
by A verified traveler
Posted 25 Dec 2024
Check-in was super easy. Staff was friendly. Room was clean and comfortable. Breakfast was good. Breakfast attendant was super nice and made my family feel like family.i would definitely recommend.
Comment from Hotel Management
25 Dec 2024 by Sarah , Hotel Management
Thank you for your review of the Residence Inn Butler Boulevard Christopher. Please let us know if we can be of further assistance to you and happy holidays!Thank you,Sarah
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Sarah, Hotel Management
Thank you for your review of the Residence Inn Butler Boulevard Daniel! We are so happy to hear that you enjoyed your stay and hope you are having a great holiday season so far. Please let us know if we can be of any further assistance to you.Thank you,Sarah
by A verified traveler
Posted 26 Nov 2024
I had a major issue here my ac didnt work and the property was booked so they coukdnt change my room. So i woke up extremely sick from sleeping in the heat snd im still sick
Comment from Hotel Management
26 Nov 2024 by Sarah , Hotel Management
Thank you for your feedback Tiffany. We apologize for this inconvenience and we have assisted you in resolving this issue. Please let us know if we can be of further assistance to you.Thank you,Sarah
by A verified traveler
Posted 24 Nov 2024
My husband and I loved the stay. We will definitely use again. Great customer service and they helped us quickly and with care after we had a hiccup at our previous hotel that we had to cancel due to the lack of customer service.
Comment from Hotel Management
25 Nov 2024 by Sarah , Hotel Management
Thank you for your review of the Residence Inn Butler Boulevard Janessa! I’m so happy to hear that our team was able to provide you with excellent service and we hope to welcome you back soon. Happy Holidays!Thank you,Sarah
by A verified traveler
Posted 12 Nov 2024
Nice staff. Quiet location
Comment from Hotel Management
12 Nov 2024 by Sarah , Hotel Management
Thank you for your review of the Residence Inn Butler Boulevard Betty! We hope you will come and see us again soon and please let us know if we can be of further assistance to you.Thank you,Sarah
