Ratings based on 454 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Las Vegas
Posted 21 Nov 2024
Excellent front desk person when I checked in! Large clean room with dated furniture & appliances. Only dining options are a Waffle House next door & Burger King a quarter mile away. Only protein source in the free breakfast is yogurt.
by A verified traveler
Posted 19 Nov 2024
Conveniently located off of 301 in Florida .
Room clean and comfortable ! Staff very friendly .Nice continental breakfast ! Would definitely stay here again !
by A verified traveler
Posted 9 Nov 2024
I like the location of the facility, it’s by the highway. If you are stopping by for a night after a long drive. It’s a good place to be.
Clean room
Nice and quiet
Friendly staff
Big TV👍👍
The only issue I have in the room that I stayed at.
AC/Heater unit have seen better days.
Needed to be serviced.
The fan is too noisy when it’s on.
I had to turn it off so can sleep and that gives me a warm room to sleep on. Not fun when you needed a good night sleep and the next day I have a long drive ahead.
But overall I really do like the place. It was just unfortunate that the AC unit wasn’t working properly when I stayed. And it’s was the last room available when I stayed.
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Room was not cleaned before our stay and I have evidence. The room was also pretty damp.
by A verified traveler
Posted 3 Nov 2024
It had a horrible smell, the sofa chair was filthy, so was the tub and the wash clothes and towels
by A verified traveler
Posted 1 Nov 2024
It was adequate for the night, nothing special.
by A verified traveler
Posted 31 Oct 2024
Everyone was very nice, all was good.
Just a couple of small things I told the staff about nothing big.
I would stay there again.
by A verified traveler from Belle Chasse
Posted 24 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Ben, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
11 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Jack,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
