Ratings based on 981 Verified Reviews

3.1 out of 5
69% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jan 2025
The staff who checked me in was great!!!
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Hello crystal,We're thrilled to hear that you received excellent service during check-in. Our team takes pride in providing top-notch hospitality to all our guests. Your kind words will be shared with the staff to motivate them further. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.
1 out of 5
by A verified traveler

Posted 28 Dec 2024
Dirty, human hair all over the room, carpet old and mold
Comment from Hotel Management
29 Dec 2024 by Manager, Hotel Management
Hello Diego,We are sorry to hear about your experience and appreciate your feedback. Rest assured, we take cleanliness very seriously and have shared your comments with our housekeeping team for their review and attention. It is a priority for us to ensure all our guests have a comfortable stay in a clean environment. Thank you for bringing this to our attention.
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello marlon,We are thrilled to hear you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay!
2 out of 5
by A verified traveler

Posted 6 Dec 2024
Very dirty bathroom in room 123
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello Khadija,We appreciate your feedback and apologize for any cleanliness issues you experienced during your stay in room 123. We will address this with our housekeeping team to ensure that our high standards are upheld for all guests. Thank you for bringing this to our attention.
4 out of 5
by A verified traveler

Posted 5 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Rose, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
2 out of 5
by A verified traveler

Posted 29 Nov 2024
I didn't like it , the customer service is great but no fire alarm then go out to my car and some guy wants to ask me about adult stuff and for payments for this or that. That's not who I'm and that's horrible they would even do something as to this
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Melissa,We appreciate your feedback and are glad to hear you had a positive experience with our customer service. Your safety is our top priority, so we take your concerns seriously. We encourage you to reach out to the management team directly to address this matter further.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
I stay here once a week, the manager is so friendly and he's always very accommodating! The rooms and property are great!
Comment from Hotel Management
26 Nov 2024 by Manager, Hotel Management
Hello Charles,We are thrilled to hear that you have consistently enjoyed your stays with us and found our manager to be friendly and accommodating. It's wonderful to know that you appreciated our rooms and property during each visit. We look forward to welcoming you back for another enjoyable stay in the future!
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Room was clean. I felt comfortable with my children playing and walking around the room. Breakfast was good and staff super nice
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Chante,We're pleased to hear that you found our rooms clean and comfortable for your family. It's great to know that your children were able to play freely. Our team works hard to ensure a positive guest experience, and we're glad you enjoyed our breakfast offerings and friendly staff. Thank you for your kind words, and we hope to welcome you back again soon!
3 out of 5
by A verified traveler

Posted 20 Nov 2024
Breakfast
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Stanley Jr, We appreciate you taking the time to leave feedback on your recent stay with us. Should you have any specific concerns regarding our breakfast offerings, we recommend contacting our management team directly for further assistance. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
I have stayed here many times and the rooms are always clean, the property is quiet and safe and the staff are great! 10/10 would recommend!
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Charles,We are thrilled to hear that you have enjoyed your numerous stays with us! Your kind words about our clean rooms, quiet property, and great staff are truly appreciated. We strive to provide a top-notch experience for all our guests. Thank you for recommending us, and we look forward to welcoming you back in the future!