Ratings based on 836 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Microtel - Jacksonville NC, Hotel Management
Thank you for taking the time to rate your stay with us. We appreciate your business and value you as our guest. We look forward to you staying with us again in the future.
by A verified traveler
Posted 12 Nov 2024
Nice and clean place,
Comment from Hotel Management
12 Nov 2024 by Microtel - Jacksonville NC, Hotel Management
Thank you for taking the time to rate your stay with us. We really appreciate your business and value your opinion. We are happy you enjoyed your stay and look forward to seeing you again soon.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Microtel - Jacksonville NC, Hotel Management
Thank you so much for the kind review. We really appreciate your business and value your opinion.
by A verified traveler
Posted 1 Nov 2024
Nice sized rooms. Clean and well maintained. Friendly front desk staff, even at 1am. Would highly recommend.
Comment from Hotel Management
1 Nov 2024 by Microtel - Jacksonville NC, Hotel Management
Thank you for taking the time to review your stay. We really appreciate your kind words. We value you as our guest and am happy to hear that you enjoyed your stay. We look forward to you staying with us again in the future.
by A verified traveler
Posted 30 Oct 2024
Outstanding...clean great breakfast nice staff!
Comment from Hotel Management
1 Nov 2024 by Microtel - Jacksonville NC, Hotel Management
Thank you so much for the wonderful review. We really appreciate your business and value you as our guest. I am happy to hear that you enjoyed your stay and we look forward to you staying with us again.
by A verified traveler
Posted 29 Oct 2024
Great location. Great staff!
Comment from Hotel Management
30 Oct 2024 by Microtel - Jacksonville NC, Hotel Management
Thank you for the kind review. We really appreciate your business and value you as our guest. We look forward to you staying with us again in the future.
by A verified traveler
Posted 28 Oct 2024
Small room. Small countertop in the bathroom. There is no hanger to hang the hand towels and or bath towels. Small "table". Clean room and bathroom. Great staff. Good location. Many restaurants close by.
Comment from Hotel Management
28 Oct 2024 by Microtel - Jacksonville NC, Hotel Management
Thank you so much for taking the time rate your stay with us. We appreciate your business and value your opinion. I will look into your concerns and see where we can make improvements. We hope that those small details will not keep you from staying with us again and we look forward to seeing you in the future.
by A verified traveler from ROYAL PALM BEACH
Posted 26 Oct 2024
Very affordable and clean
Comment from Hotel Management
28 Oct 2024 by Microtel - Jacksonville NC, Hotel Management
Thank you for the kind words. We really appreciate your business and value you as our guest.
by A verified traveler
Posted 25 Oct 2024
They charged our card $50 for incidentals which we never incurred. They did not credit our account. This is a complete scam!
Comment from Hotel Management
30 Oct 2024 by Microtel - Jacksonville NC, Hotel Management
I am very sorry that you disagree with our policy. However, it is clearly stated on the website that you booked your reservation with. Additionally I show that it has been refunded to your card. Unfortunately, depending on the bank it may take 7-10 business days for it to show up. Again I apologize but it is standard practice for most hotels and is our policy. We do appreciate your business and hope that you will consider staying with us again.
by A verified traveler
Posted 9 Oct 2024
Pretty solid place in a pinch. Probably one of the best 2 star clean hotels ive been in.
Comment from Hotel Management
9 Oct 2024 by Microtel - Jacksonville NC, Hotel Management
Thank you so much for taking the time to rate your stay with us. Our staff strive to make each and every guest feel safe, welcome and at home. We appreciate your business and value you as our guest.
