Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Prefer not to have carpet in the rooms, but otherwise everything was very nice!!
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 22 Dec 2024
The hotel was in a great area. 10 minutes from target , food places etc. The room was dirty. Hair all over the bathroom floor, deodorant cover under the bathroom sink from previous guest, hair in the tub, weird spots on the toilet seat and smelly blankets/pillows.
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 24 Nov 2024
This property is animal friendly. That was great. After getting settled in, we needed to take our service animal out for a break. The designated animal area was very bad. All dirt and mud, very little grass. Disappointing.
by A verified traveler
Posted 23 Nov 2024
The staff was friendly and stay was good. Breakfast was well done.
by A verified traveler
Posted 7 Nov 2024
I booked this hotel for my husband and when he checked into the room the toilet was filthy, not clean and had poop in it. There was 2 roaches in the room. They did give him another room but he said the whole place felt dirty and smelled musty.
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 23 Oct 2024
I booked two nights at the Hampton inn before the storm Milton hit. I live in evacuation area in St Aug. I didn't leave for Helene. No power 2 days. Hot Hot days.
A hotel was packed. I booked a disability room because I had had spine surgery at Mayo 4 weeks prior and couldn't use a bathtub. The bathroom was great. Walk in shower. Grab bars if I needed them. A nice selection of soaps.
I did ding it one star. The room smelled very musty, damp. I left my stuff went downstairs. And the receptionist said we're booked. There are no other rooms but I'll send maintenance to your room ASAP. Maintenance was at my room before I got there. He walked in and said immediately this room's damp. But he got down on his hands and knees. we didn't find any damp areas. He brought some kind of ionizer. I don't know if it made a difference or if I just slowly got used to it. But I didn't even notice it in the morning. Plus the ionizer
made a soft fan noise. Like.
They also were having trouble with the TVs. The channels were all in a different order than the guide. The receptionist said it was DirecTV and there was nothing she could do about it. Most of the channels were there. Just not where they should be. But no weather channel at all. I was amazed at how quiet the place was. It was full of children and dogs. I saw them in the hallway. But didn't hear anything when doors were closed. Storm was not bad. I canceled the second day. Hampton cancel the charge!
