Ratings based on 995 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Wouldn't let me cancel my room
by A verified traveler
Posted 29 Nov 2024
Room was clean
Comment from Hotel Management
30 Nov 2024 by Hotel Management, Hotel Management
Dear Danny, It is always a pleasure to hear from our guests and to know that we continually exceed expectations. We are glad you enjoyed your time here and found the room and services spotless. Your words will keep the entire team motivated. We appreciate your kind review and look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
by A verified traveler from Columbia
Posted 9 Oct 2024
Good
Comment from Hotel Management
10 Oct 2024 by Hotel Management, Hotel Management
Dear Sabrina, Thank you so much for your positive review. We are glad that everything went well during your stay, and that made for a memorable experience. It is always joyous to receive compliments about our great service. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
by A verified traveler
Posted 6 Oct 2024
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 2 Sep 2024 on Hotels
by A verified traveler
Posted 16 Aug 2024
Nice staff clean rooms easy checkin
Comment from Hotel Management
17 Aug 2024 by Hotel Management , Hotel Management
Dear Simon, Thank you for your positive feedback! We’re delighted to hear that you enjoyed our clean rooms, easy check-in process, and found our staff to be nice. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We look forward to welcoming you back to Extended Stay America for another great stay. Sincerely,Hotel Management
by A verified traveler
Posted 14 Aug 2024 on Hotels
by A verified traveler
Posted 14 Aug 2024 on Hotels
by A verified traveler
Posted 30 Jul 2024
It was ok. Wasn't bad, but wasn't the greatest.
Comment from Hotel Management
30 Jul 2024 by Hotel Management , Hotel Management
Dear Nikema, Thank you for your feedback. We appreciate your comments and are glad to hear that your stay was acceptable. We strive to provide a great experience for all our guests and are always looking for ways to improve. We hope to have the opportunity to offer you a more outstanding stay in the future. Sincerely,Hotel Management
