Ratings based on 939 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
The hotel room looked like it wasn’t even cleaned. Had a german roach infestation, some kind of mold hanging from the ceiling, terrible smell, and holes in the wall. The owner also came out and yelled at me when I was getting dropped off by a driver because visitors aren’t allowed. It was disgusting and I’m traumatized.
by A verified traveler from Wallenstein
Posted 9 Nov 2024
Comfortable bed, very clean, friendly staff. A great spot to stay for a night while travelling
by A verified traveler
Posted 8 Nov 2024
Great place
Comment from Hotel Management
9 Nov 2024 by Hotel Manager, Hotel Management
Dear Jaime,Thank you for your feedback! We're so glad you had a great experience. We strive to provide the best possible service for our guests, and it is great to hear that we exceeded your expectations. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Nov 2024
Very good
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Nov 2024
It was very enjoyable
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We’re delighted to hear that you had an enjoyable stay with us! Your positive experience means a lot to our team. We look forward to welcoming you back for another great visit.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Aliyya,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Nov 2024
The breakfast was not good.
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Yuhong,Thank you for sharing your feedback. We're glad you enjoyed certain aspects of your stay, though we apologize that the breakfast did not meet your expectations. We’re committed to making improvements and hope to provide a more satisfying breakfast on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Great staff
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Latasha,Thank you for your kind words about our staff! We take great pride in providing excellent service and creating a welcoming atmosphere for our guests. We’re delighted to hear that our team's efforts made a positive impact during your stay. If there's anything else you would like to share about your experience, please let us know. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Best hotel in the area.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for your wonderful feedback! We’re thrilled to be recognized as the best hotel in the area. Our team works diligently to ensure our guests have a comfortable and enjoyable stay. We look forward to welcoming you back and providing another great experience!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Hotel Manager, Hotel Management
Dear NaKeisha,Thank you for your wonderful rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
