Ratings based on 555 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler from Constableville
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the great review! We're delighted to hear you enjoyed your stay with us. Your feedback is important, and we look forward to welcoming you back for an even better experience next time!Sincerely, Hotel Manager
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
23 Jul 2024 by Hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
11 Jul 2024 by Hotel Manager , Hotel Management
Dear Jaquelina,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Jun 2024
Brione checked us into our room. He greeted us, registered us, discussed amenities and offered his assistance!! All of this was done with a smile!!! Great customer service💕
Comment from Hotel Management
12 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your wonderful experience with Brione! We're thrilled to hear that he provided excellent customer service with a smile. We will be sure to pass along your kind words to him. We hope to welcome you back for another pleasant stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
27 Jun 2024 by hotel manager, Hotel Management
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you, Ely, for your positive rating! We're glad you enjoyed your stay. However, we noticed your 4 out of 5 rating and would appreciate any feedback on how we can improve to make your next visit perfect.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Dear Barbara,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Jun 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you, Cristina, for your feedback. We're pleased you found some aspects of your stay satisfactory. However, we apologize for any shortcomings you experienced. Your comments are valuable to us, and we will work to improve our services.Sincerely,Hotel Manager
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
15 Jun 2024 by Hotel Manager, Hotel Management
Dear Danielle,Thank you for your positive feedback! We're delighted to hear that you had a wonderful stay and enjoyed our clean rooms and friendly staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent experience.Warm regards, Hotel Manager
