Ratings based on 659 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Thomas H., Hotel Management
Juan: thank you for the business and for sharing your review. Hope to see you again soon!
by A verified traveler
Posted 25 Nov 2024
Hallways need vacuuming and shampooing. The room we are in smells like a dog. Rug torn where it meets vinyl, a trip hazard in our room
Will not stay here again. Price was 40.00 cheaper if we had not used Expedia
Comment from Hotel Management
25 Nov 2024 by Thomas H., Hotel Management
Kenneth,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Your comments regarding the cleanliness of the hallways, the odor in your room, and the condition of the rug are concerning, and we are addressing these matters with our housekeeping and maintenance teams immediately.We understand how these issues impacted your experience, and we are committed to making the necessary improvements to ensure this does not happen again. Regarding the pricing discrepancy, we will review our booking processes to prevent such occurrences in the future.We value your feedback and hope you will consider giving us another chance to provide you with a better experience. Please feel free to contact us directly if you have any further concerns or if there is anything we can do to assist you.Sincerely,
by A verified traveler
Posted 9 Nov 2024
Very bice
Comment from Hotel Management
11 Nov 2024 by Thomas H., Hotel Management
James: thank you for the business and for sharing a review. Hope to see you again soon!
by A verified traveler
Posted 4 Nov 2024
Run down property with multiple holes in the carpet in the room.
Comment from Hotel Management
4 Nov 2024 by Thomas H., Hotel Management
Todd: thank you for your patronage and for sharing your feedback. We are currently working on a full refresh for our rooms with renovations planned to begin in a few days. Hopefully we will have another opportunity to serve you with a much more superior experience. Thanks again!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Thomas H., Hotel Management
Thanks Juan, we appreciate the business and hope to see you again soon!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Thomas H., Hotel Management
Juan: thank you for the business and for sharing a review. Hope to see you again soon!
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Thomas H., Hotel Management
Andy T: thank you for staying with us. Sorry for any less than stellar experience. Hopefully we can make it up to you!
by A verified traveler
Posted 16 Sep 2024
The place is super clean and the maintenance guy was nicer than the front desk . He possibly could had been the owner took great pride in his work .
One suggestion to the front desk people . Vacuum after the breakfast times . Waking up and sitting down to eat and discussing with there families about there day was made difficult due to the fact we couldn’t hear each other over the vacuum. Other than that great place I’ll stay again
Comment from Hotel Management
16 Sep 2024 by Thomas H., Hotel Management
Scott: thank you for staying with us and for sharing your experience. Hope to see you again real soon.
by A verified traveler
Posted 9 Sep 2024 on Hotels
Stayed here for 2 nights while visiting family in Atlantic beach. Good location for me, room and bathroom were clean. Housekeeping even came in to make up bed. Good breakfast too.
Comment from Hotel Management
9 Sep 2024 by Thomas H., Hotel Management
Hi Elizabeth: thank you for the business and for sharing your experience. We strive to provide an outstanding experience for our guests and we are glad to hear that you enjoyed your stay. Stay well!
by A verified traveler
Posted 31 Aug 2024
Elevator didn’t work and wasn’t fixed in the two days we were there. Old building. Wifi worked great though as I had to do an exam in my room my last day. Probably wouldn’t choose this one again to be honest.
Comment from Hotel Management
2 Sep 2024 by Thomas H., Hotel Management
Hi Erin: thank you for your business. We apologize about the inconvenience of the elevator being out of service. We hope to have another opportunity to make it up to you.
