Ratings based on 862 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Feb, Hotel Management
Hello Pete,Thank you for leaving a glowing review! We are glad you enjoyed your stay with us. We look forward to hosting you again in the future.
by A verified traveler
Posted 10 Nov 2024
Great place to stay while in Jackson. Facility is really close to downtown shopping, dining and extractions.
Comment from Hotel Management
11 Nov 2024 by Jo, Hotel Management
We are thrilled to hear that you had a great experience with us, Mark William. It is our goal to make sure each guest feels at home when staying in our accommodations, and we appreciate it when they take the time to share their experience with others. We hope you will be back soon!
by A verified traveler
Posted 8 Nov 2024
Very nice studio apartment. We felt as though we were at home. The front desk staff was very friendly and nice and always helpful. Unfortunately, we went at the wrong time of year and the on-site restaurant was closed. I'm sure it would have been amazing though. We will definitely go back some day. I would highly recommend.
Comment from Hotel Management
9 Nov 2024 by Jo, Hotel Management
We are thrilled to hear that you had a great experience with us, Greg. It is our goal to make sure each guest feels at home when staying in our accommodations, and we appreciate it when they take the time to share their experience with others. We hope you will be back soon!
by A verified traveler
Posted 1 Nov 2024
Great time and food.
Comment from Hotel Management
2 Nov 2024 by Jo, Hotel Management
We truly appreciate the feedback that you shared in your review, and we are glad that overall you had a positive experience! We always aim to provide the highest level of customer service and comfort, so we’re pleased that we could do this for you. We hope to welcome you back again soon Owen!
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Leena, Hotel Management
Starel, Thank you for your feedback! We're delighted to hear you had a fantastic time. We look forward to welcoming you back soon!
by A verified traveler
Posted 2 Oct 2024
Facility was clean, spacious and staff was receptive and helpful at all times.
Comment from Hotel Management
6 Oct 2024 by Leena, Hotel Management
Robert, Thank you for your feedback! We're glad you found the facility clean and spacious, and the staff was receptive and helpful throughout your stay. We hope to welcome you back soon!
by A verified traveler
Posted 25 Sep 2024
Nice clean property, big rooms, friendly helpful staff.
Comment from Hotel Management
26 Sep 2024 by Leena, Hotel Management
Trevor, Thank you for your feedback! We're delighted to hear you had a fantastic time. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Leena, Hotel Management
Nick, Thank you for sharing your experience with us. We’re sorry to hear that it didn’t meet your expectations. We’re dedicated to improving and would be grateful for any additional feedback you could provide to help us enhance our services. Please don’t hesitate to contact us directly. We’re hopeful for another opportunity to serve you better in the future.
by A verified traveler
Posted 14 Sep 2024
Night time street noise apparent enough to disturb sleep.
Breakfast items were very good but not always available
and trash receptacle was always full.
Breakfast location was severely space limited
and was truly meant as a grab & go.
The facility was weathered and showed its age
Garage parking was limited and tight
Shower controls were very unique
The staff was very friendly and helpful
Good location
Comment from Hotel Management
16 Sep 2024 by Leena, Hotel Management
Dennis, Thank you for your detailed feedback. We’re pleased you found the staff friendly and appreciated the location. We’re sorry to hear about the issues with street noise, breakfast availability, and the condition of the facility. Your comments about the parking and shower controls are also valuable, and we’ll work on addressing these concerns. We hope to have the chance to improve your experience on a future visit.
by A verified traveler
Posted 12 Sep 2024
Very convenient to town square in Jackson. Staff was friendly and helpful. Condo clean, had nice amenities provided and bed was super comfortable. Garbage disposal didn't work and inside of bathroom pocket door needs to be addressed. Otherwise, great place to stay for a few days.
Comment from Hotel Management
16 Sep 2024 by Leena, Hotel Management
Kelly, Thank you for your feedback! We’re delighted to hear you enjoyed the condo's convenience, cleanliness, and comfort. We’re sorry to hear about the garbage disposal and bathroom pocket door issues, and we will address them promptly. We appreciate your comments and hope to welcome you back soon!
