Ratings based on 72 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Spotswood
Posted 5 Sep 2024
Lovely hotel conveniently located to town for dining & shopping.
by A verified traveler
Posted 16 Aug 2024
We loved every thing about it. Locations, amenities, walkable to restaurants, shopping, activities.
by A verified traveler
Posted 22 Jul 2024
Excellent place in Jackson.
by A verified traveler from Vero Beach
Posted 11 Jul 2024
Very expensive for the room size/first floor rooms are glass wall facing the sidewalk…need to shut curtains all day…no sunlight/no view…great location
by A verified traveler
Felt Hollow, Something Is Off
Posted 14 Jun 2024 on HotelsNice hotel, great aesthetic; service was fine, but felt selective. Didn’t allow an hour later checkout. Hotel restaurant is overpriced, but the food is adequate.
by A verified traveler
Can’t wait to come back
Posted 11 Jun 2024 on HotelsThe Cloudveil is a high-end luxury hotel in the heart of Jackson. Its central location is walkable to amazing restaurants, art galleries and gift shops. The staff was kind, knowledgeable and professional. We did not rent a car while in Jackson. We used a local car service from the airport and the hotel’s town car (Range Rover Defender) for trips to the rodeo and Snow King. The lobby is very relaxing, expertly decorated and equipped with games. I am a T1D and the hotel provided a medical refrigerator for my insulin. There were also complimentary snacks in the pantry that put my mind at ease in case of a low blood sugar and I was out of my snacks. My husband enjoyed the Happy Hour at The Bistro and their Old Fashions. We would absolutely stay here again.
by A verified traveler
Posted 24 Mar 2024 on Hotels
by A verified traveler
Posted 20 Jan 2024 on Orbitz
by A verified traveler
Not good
Posted 10 Jan 2024 on HotelsPaper thin walls. We were up all night and could hear people in the next room. Why would you put the coffee away at 7am???
by A verified traveler
Posted 15 Dec 2023 on Hotels