Ratings based on 761 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
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Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Jan,We are sorry to hear about your experience and appreciate your feedback. We strive to ensure all guests have a pleasant stay and will take your comments into consideration for future improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello TraMya,We are pleased to hear that you had a wonderful stay with us. We look forward to welcoming you back in the future for another exceptional experience!
by A verified traveler
Posted 11 Nov 2024
Liked everything about my stay
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Damien,We are delighted to hear that you had an enjoyable experience during your stay with us. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.
by A verified traveler
Posted 9 Nov 2024
Friendly, helpful staff
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Robert,We appreciate you highlighting our team's friendliness and helpfulness during your stay. Our staff takes pride in providing excellent service to all our guests. Should you have any further feedback or suggestions, please feel free to contact management directly.
by A verified traveler
Posted 8 Nov 2024
The man who checked me in could not speak English very well. I had a very hard time understanding him. The room was very clean and looked recently remodeled. Parked right in front of the room.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Elizabeth J,We appreciate your feedback on our clean, recently remodeled rooms and convenient parking. If you have any concerns about communication issues during check-in, feel free to reach out to our management team for further assistance. Thank you for choosing our hotel for your stay.
by A verified traveler from Austin
Posted 5 Nov 2024
Place was clean and basic. OlderTV, but worked. Fridge and micro. No extra charge for pets.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Kevin,We appreciate your feedback on our clean accommodations and pet-friendly policy. We're glad the in-room amenities like the fridge and microwave were useful for your stay. We strive to provide a comfortable experience for all our guests, and we hope you had an enjoyable visit overall. Thank you for choosing to stay with us.
by A verified traveler
Posted 4 Nov 2024
I would not recommend this place for any young girls. Me and my girl friends in our 20s stayed here. We had an encounter with some suspicious men. We asked the front desk just to walk us to our cars. They insured us that we had nothing to worry about, and that the men were doing construction on the building, it was late night and the men kept lingering around our door so we called the police for an escort when checking out the following day Staff asked us in front of everyone if we called the police, and they went onto tell us that we should not have done that and shamed us. I would not recommend this for any young girls in their 20s.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Jasa, We take all feedback seriously and are concerned to hear about your experience. Safety and security are our top priorities, and we will address your concerns with the team for further improvement. We apologize for any inconvenience caused and appreciate you bringing this to our attention.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Jasa, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to share any feedback you may have so we can address the issues you encountered.
by A verified traveler
Posted 22 Oct 2024
Pet friendly
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Randy,We are glad to hear that you found our hotel pet-friendly. We strive to create a welcoming environment for all guests, including furry friends. If you have any other feedback or suggestions, please don't hesitate to reach out to us.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Amy,We are thrilled to hear that you had a wonderful stay at our hotel! We hope to welcome you back again soon.
