Ratings based on 562 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2025
Staff were very friendly especially in light of the fact we were travelling on Christmas Eve and Christmas Day. Hotel could use updates, but it was safe and clean and worked out tremendously well for our trip. Thanks
by A verified traveler
Posted 6 Jan 2025
by A verified traveler
Posted 4 Jan 2025
by A verified traveler
Posted 13 Dec 2024
Nice room. Slept great!
Comment from Hotel Management
23 Dec 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Loren,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Jackson, OH. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice room and great sleep. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Dec 2024
It was a good stop for a road trip
Comment from Hotel Management
6 Dec 2024 by Carla RediResponse Specialist, Hotel Management
Dear Christine,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Jackson, OH. It's great to see that you enjoyed your stay, resulting in a 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Nov 2024
Grounds have some garbage that needs to be cleaned.
Room was great other than TV remote was not working. Staff were great and provided another remote for our use. Coffee in morning none left, otherwise breakfast was fine..
Comment from Hotel Management
27 Nov 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear Walter,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN JACKSON OH. It was great to read that you were pleased with the service provided by our staff and the breakfast selection. However, we do apologize for the defective remote and the lack of cleanliness which hindered. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your positive rating, Megan. The staff at the RED ROOF INN JACKSON OH and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 22 Oct 2024
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Comment from Hotel Management
7 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your perfect rating, Martin. The staff at the RED ROOF INN JACKSON OH and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Great Value
Posted 15 Oct 2024 on HotelsGood place for an overnight stop.
Clean, convenient and budget friendly.
Comment from Hotel Management
22 Oct 2024 by Toujana RediResponse Specialist, Hotel Management
Dear Glen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Jackson, OH. I was happy to read that the convenient location, the budget friendly hotel and other positive highlights mentioned, resulting in a 8/10 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
by A verified traveler from Flossmoor
Posted 15 Oct 2024
Easy check in and out. Easy access to rooms from parking lot. Simple facility with everything you need at a good price.
Comment from Hotel Management
21 Oct 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Eduardo, Thank you for taking the time to tell us about your stay at the Red Roof Inn Jackson, OH. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your room was satisfactory, the value to price ratio and the easy check in, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
