Ratings based on 555 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Nice room. Slept great!
Comment from Hotel Management
23 Dec 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Loren,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Jackson, OH. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice room and great sleep. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Dec 2024
It was a good stop for a road trip
Comment from Hotel Management
6 Dec 2024 by Carla RediResponse Specialist, Hotel Management
Dear Christine,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Jackson, OH. It's great to see that you enjoyed your stay, resulting in a 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Nov 2024
Grounds have some garbage that needs to be cleaned.
Room was great other than TV remote was not working. Staff were great and provided another remote for our use. Coffee in morning none left, otherwise breakfast was fine..
Comment from Hotel Management
27 Nov 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear Walter,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN JACKSON OH. It was great to read that you were pleased with the service provided by our staff and the breakfast selection. However, we do apologize for the defective remote and the lack of cleanliness which hindered. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your positive rating, Megan. The staff at the RED ROOF INN JACKSON OH and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 22 Oct 2024
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Comment from Hotel Management
7 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your perfect rating, Martin. The staff at the RED ROOF INN JACKSON OH and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler from Flossmoor
Posted 15 Oct 2024
Easy check in and out. Easy access to rooms from parking lot. Simple facility with everything you need at a good price.
Comment from Hotel Management
21 Oct 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Eduardo, Thank you for taking the time to tell us about your stay at the Red Roof Inn Jackson, OH. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your room was satisfactory, the value to price ratio and the easy check in, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your perfect rating, Joshua. The staff at the RED ROOF INN JACKSON OH and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Great comfort for the money
Posted 1 Oct 2024 on HotelsGreat bed and sheets. Good towels. Hits above its price point. Feels half finished, room had no baseboards, doors werent entirely squared, but still a comfortable place to stay for both me and my dog.
Comment from Hotel Management
5 Oct 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Dylan. The staff and I at the Red Roof Inn Jackson, OH appreciate your 10/10 score following your stay. I am happy that our great bed, good towels and the other highlights pleased you. However, you stated that the baseboard and the door situation wasn't to your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy.Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler
Posted 28 Sep 2024
Property was nice and the people where cool breakfast was appetizing only issue is the side door seemed to be broken and was kept open all the time by a rock.
Comment from Hotel Management
30 Sep 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Chris, I appreciate you sharing your feedback following your stay at the Red Roof Inn Jackson, OH. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that you loved the customer service provided and the breakfast served, prompting your 5/5 score. However, as it relates to the door being broken. Please accept our sincerest apologies for the impact this might have had on your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 23 Sep 2024
It was not the cleanest place I have stayed, but it was not the worst. The floor needed some repair around the bathroom door.
Comment from Hotel Management
26 Sep 2024 by Linton Rediresponse Specialist, Hotel Management
Dear Gale,Thank you for telling us about your recent visit at RED ROOF INN JACKSON OH. We appreciate your 3/5 rating. You indicated that the floor needed some repair around the bathroom door. Please know our team at Red Roof are consistently working to improve our product offering and your feedback is critical toward this effort, so we are thankful to you for sharing your comments.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,LintonRed Roof ManagementRediResponse Specialist
