Ratings based on 184 Verified Reviews
2.6 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
Disgusting
A used douche bottle under my ice bucket
Front desk was very rude
And lied and said i stayed on the property and i didnt. Wont refund my money
Comment from Hotel Management
19 Sep 2024 by Noah, Hotel Management
We are extremely sorry to know this, Ciji! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah
by A verified traveler
Posted 1 Sep 2024
Take the profile listing off the internet. 100 percent misleading.
Comment from Hotel Management
19 Sep 2024 by Tim, Hotel Management
Hi, Lakeesha! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely, we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
by A verified traveler
Posted 6 Jul 2024
The bed had blood stains on on the top cover the lamp was full of mold .it stink really bad and the people was really loud
Comment from Hotel Management
16 Jul 2024 by Eva, Hotel Management
We are sorry for the inconvenience caused to you, Sabrina! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Eva
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Eva, Hotel Management
Hey, Donald! Thank you for taking your precious time to rate us, We will be working even harder to make your stay memorable. Regards, Eva
by A verified traveler
Posted 27 Jun 2024
There was Indian food left in microwave, the ceiling stained, no toiletries, no ice bucket, card had to be reset every day, towels were stained an dirty, bathtub was nasty
Comment from Hotel Management
16 Jul 2024 by Eva, Hotel Management
Sincere apologies, Mark! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
by A verified traveler
Posted 14 Jun 2024
I paid a lot of money for a room that was filled with pnats and holes in the wall behind the mini fridge. All the lights did not properly work, and air conditioner had a shortage.
Comment from Hotel Management
19 Jun 2024 by Noah, Hotel Management
Hi, Kalela! This is certainly not something we would like our guests to experience, We will surely take corrective action in order to resolve this and avoid such a hassle in the future. Regards, Noah
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by Eva, Hotel Management
Apologies for the inconvenience caused, Paulia! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Eva
by A verified traveler
Posted 20 Apr 2024 on Hotels
Comment from Hotel Management
29 May 2024 by Barbara, Hotel Management
Hello, Shakeria! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
by A verified traveler
Posted 11 Apr 2024
It’s decent if you have to spend the night it’s very affordable, comfortable beds
Comment from Hotel Management
2 May 2024 by Barbara, Hotel Management
Hi, Brandon! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
by A verified traveler
Posted 5 Apr 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Barbara, Hotel Management
Hi, Theresa! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
