Ratings based on 262 Verified Reviews
2.7 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2022 on Hotels
Service so so so bad. Special the receipt night shift.
by A verified traveler
Unsafe!!!!!
Posted 1 Jan 2022 on HotelsThe man in the office was rude. He just said,”driver’s license” and threw a form and key card through the window slot to us.
The grounds looked unsafe and litter was everywhere.
The room door lock was broken and the chain ripped off. The drawer was missing in the dresser and the room was very dirty, including cigarette burns in the bedding. We immediately went down to ask about it, but before we said anything the guy just yelled, “Give me the key back”. I guess he knew how bad it was. Tried to ask for a refund since it was so unsafe there, but he refused and hotels.com was not able to refund me. Stay away!
Comment from Hotel Management
6 Jan 2022 by Jacob, Hotel Management
Hi Kristin. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jacob
by A verified traveler
Posted 20 Dec 2021
I know you "get what you pay for" with hotels, but this was more like a fraternity house than a hotel. It didn't have the basics - like a small coffee pot or a toilet paper holder (is that even an amenity?). It had holes in the wall, open/bent vent and fan openings, a dirty microwave, missing switches on the lamp, and non-working smoke detectors. The staff was friendly, but I'm not sure they know how to actually clean a room. There were streaks on the bathroom faucets, and the tub was gross. I'd avoid this property and try one of the other places nearby.
Comment from Hotel Management
21 Dec 2021 by Jane, Hotel Management
Sorry for the hassle you faced, Cynda! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
by A verified traveler
Extremely rude check in
Posted 13 Dec 2021 on HotelsThe man that checked me in was extremely rude to me. When i asked for a downstairs room because i cannot take stairs, he threw a huge cussing fit and flipped out. He changed my room and tgen gave me a key card that didn't work. He also wouldn't tell me if the room he gave me was non-smoking, which was required. The room didn't have a chain or any safety locks on the door.
Comment from Hotel Management
14 Dec 2021 by Amina, Hotel Management
Sincere apologies, Tonya! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Amina!
by A verified traveler
Posted 11 Dec 2021
This was a great Motel and the price was excellent
Comment from Hotel Management
12 Dec 2021 by Clark, Hotel Management
Thank you for rating us highly, Jimmy, We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Clark
by A verified traveler
Posted 30 Nov 2021
I think the man that was there for being very nice I will come
Comment from Hotel Management
2 Dec 2021 by Cheshta, Hotel Management
Hi, Keisha! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Ivy
by A verified traveler
Posted 26 Nov 2021
I was to arrive from Ga prior to midnight(which is the cut-off for check-in), but since it was so late we decided to email the hotel letting them know we would send our daughter, who’s in college there in Jackson, Ms, to check in for us & get our keys so we didn’t have to when we got there. Roughly 10:30pm I missed a call from the guy working at the OYO, so since I was driving I had my husband call back only to have the gentleman say that he had sold our room. He did so because my daughter, who did not make the reservation, decided it was unsuitable & did not check-in upon her arrival but once she saw the property got back in her car & left. To make matters worse they then charge my card anyway for no-show!! Would never recommend to anyone because of this type of shady management. Even if my daughter didn’t get the keys we got there at 11pm & would have checked in had he not sold our room from under us & not call us while she was there to ask what WE wanted to do since we had the reservations. SHAME ON YOU OYO!!!!!!
Comment from Hotel Management
29 Nov 2021 by Ammy, Hotel Management
Apologies for the problems you had faced, Eira! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
by A verified traveler
Posted 22 Nov 2021
by A verified traveler
Posted 21 Nov 2021
by A verified traveler
Posted 21 Nov 2021 on Hotels
Comment from Hotel Management
22 Nov 2021 by Cheshta, Hotel Management
Hi, Rubariza! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy
