Ratings based on 581 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Manager, Hotel Management
Hello Nicholas,We are thrilled to hear that you had a fantastic experience during your stay! We appreciate your kind words and hope to welcome you back again soon.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
15 Jan 2025 by Manager, Hotel Management
Hello Whitney, We are sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly to further discuss your experience so we can address any concerns you may have. We value your feedback and aim to constantly improve our guests' experiences.
by A verified traveler
Posted 30 Nov 2024
The room reaked of urine, very unclean.
Comment from Hotel Management
1 Dec 2024 by Manager, Hotel Management
Hello Rachel,We regret to learn of your experience and take feedback seriously. Your comments will be shared with our team for further review and improvement. We apologize for any inconvenience caused during your stay.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Manager, Hotel Management
Hello kentrell,We appreciate you choosing our hotel for your stay! We look forward to welcoming you back soon.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Ismael, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 22 Nov 2024
The room they put me in could not lock and it smelled.
Comment from Hotel Management
22 Nov 2024 by Brand Experience Team, Hotel Management
Hi Candace,Thanks for your recent rating. Your input is highly valuable to us as we continuously strive to enhance our services. We hope your experience with us was enjoyable, and we would love to host you soon. Lilith#Team6
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Pam,We appreciate you choosing to stay at our hotel. We hope you had a pleasant experience overall and look forward to welcoming you back soon!
by A verified traveler from Philadelphia
Posted 27 Oct 2024
they where rude and lied about having breakfast, roach infested
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Trina, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 8 Oct 2024
Everyone is so nice..
Comment from Hotel Management
9 Oct 2024 by Brand Experience Team, Hotel Management
Hi Markeesa Renee,Many thanks once again, and we look forward to your next visit. Maz K.#Team6
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
