Ratings based on 459 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 8 Nov 2024
It was large but cozy with good food and hosts.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler from west grove
Posted 18 Oct 2024
My wife and I vacation in Jackson twice a year and have stayed at several of the inns. This was our first time at the Inn at Jackson. While not as nice as the more expensive inns, it was on a par with similarly priced facilities. Clean with a comfortable bed. I was disappointed with the low lighting in the room and lounge making it difficult to read. Also multiple broken bureau drawers limited our unpacking. We never saw anyone at the front desk to speak with. Nonetheless, we will probably return.
by A verified traveler
Posted 17 Oct 2024
Cute, quaint Inn. Rooms decorated historically for a c.1908 building. A lot of charm and character. Great sitting rooms, bar, hot tub.
by A verified traveler
Posted 14 Oct 2024
Beautiful Inn made for a quiet relaxing weekend. Provided, Full breakfast was a great touch and a value saver. Bed was a little hard for me, but that is all personal preference others may enjoy that. Would absolutely stay again
by A verified traveler
Posted 11 Oct 2024
Cassie greeted us with a warm welcome. Can’t think of a better inn to visit. Amazing breakfast options!!!
by A verified traveler from Gonzales
Posted 11 Oct 2024
The common areas of the Inn are nice and well maintained. Then we entered our room and it was a dump. There is peeling paint on the walls and tape on the ceiling. There are slats missing out of the window blinds. The shower leaks all over the floor, the lighting in the bathroom is almost non existent. There were mixed light bulbs in the little fixture over the little sink. As for the decor it was tacky to say the least. There were plastic flowers and the furniture did not fit well in the room. Also the motto of the Inn is a joke: "Arrive as a guest and leave as a friend". Not a single employee introduced themselves to us and the only communication was perfunctory. Extremely disappointed in our stay at the inn. Would not recommend to anyone I know.
by A verified traveler
Posted 5 Oct 2024
The Inn is really darling but it is in need of some repairs. Our room was perfect with the most beautiful and comfortable bed ever! Their motto is come as guests and leave as friends. Well, that would be hard as we didn’t see the innkeeper except once and that was after we already checked in and she was going into her room at 4 pm. We were in and out and all around and never saw her again. I texted her once with a question and she didn’t answer for several hours and it was way past her 9 pm deadline when she did answer. The room key was left on top of a letter to us so we just picked up our letter and key and went to our room. The food was good and the views were spectacular. I would say some updating, painting, and cleaning would really solve a lot of problems. We won’t stay again because we had to drag our luggage upstairs—not their fault, but at our age, we need an elevator. Overall good experience.
