Ratings based on 502 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by lorivi, Hotel Management
Thank you for choosing the Holiday Inn NW for your recent stay in Jackson. We appreciate our guest and there feedback about there visit so that we may make improvements to the brand if needed. We are happy to see you enjoyed your stay and if there is anything in the future we can do better please let us know.
by A verified traveler
Posted 3 Nov 2024
Our room was very spacious and clean with a separate desk and a separate tv/sofa area. Would have been great for a family needing to spread out!
Comment from Hotel Management
7 Nov 2024 by lorivi, Hotel Management
Thank you for choosing the Holiday Inn NW for recent stay in Jackson. We appreciate our guests and there feedback about there stay and we see that you were able to enjoy our Family Suite during your visit. If there is anything in the future we can do better for you please let us know. Again, thank you for staying with us.
by A verified traveler
Posted 29 Oct 2024
Amazing hotel, beautiful bar staff
Comment from Hotel Management
31 Oct 2024 by lorivi, Hotel Management
Thank you for choosing the Holiday Inn NW for your recent stay in Jackson. We appreciate your kind words about our hotel. If there is anything we can do better please let us know. Again thank you for staying with us.
by A verified traveler
Posted 27 Oct 2024
Easy on off highway 94. Very nice room.
Comment from Hotel Management
28 Oct 2024 by lorivi, Hotel Management
Thank you for choosing the Holiday Inn NW for your recent trip to Jackson. We appreciate our guest and there feedback about stay so that if needed we can make improvements to the brand. We are pleased to see that you enjoyed your stay and if there is anything we can do better please let us know.
by A verified traveler
Posted 27 Oct 2024
This is a nice hotel for Michigan football overnight stays.
Comment from Hotel Management
28 Oct 2024 by lorivi, Hotel Management
Thank you for choosing to stay at the Holiday Inn NW for your recent stay in Jackson. We appreciate your kind words about our hotel being nice. If there is anything in the future we can do better please let us know.
by A verified traveler
Posted 27 Oct 2024
Probably one of the best hotels I’ve been to, The people are very nice and the hotel has everything you could want, Definitely a great value!
Comment from Hotel Management
28 Oct 2024 by lorivi, Hotel Management
Thank you for staying with the Holiday Inn NW for your recent stay in Jackson. We appreciate your kinds words about hotel and staff. We hope to see you again in the future and if there is anything we can do better please let us know.
by A verified traveler
Posted 25 Oct 2024
Love just about everything, except the beds! Very uncomfortable beds. Usually wake up sore in the morning
Comment from Hotel Management
26 Oct 2024 by lorivi, Hotel Management
Thank you for choosing to stay with the Holiday Inn NW for your recent visit to Jackson. Sorry to hear about the beds being uncomfortable. Our beds are brand new in each room but we appreciate any feedback so that we may make improvements to the brand when needed. If there is anything in the future we can better for your stay please let us know.
by A verified traveler from Waterford
Posted 14 Oct 2024
Easy access to 94 and lots of dining options
Comment from Hotel Management
14 Oct 2024 by lorivi, Hotel Management
Thank you for staying with the Holiday Inn NW of Jackson. We appreciate our guest and there feedback about there visit. We are pleased to see that you enjoyed your stay with us and if there is anything in the future we can do better please let us know.
by A verified traveler
Posted 2 Oct 2024
Location was considered
Comment from Hotel Management
8 Oct 2024 by lorivi, Hotel Management
Thank you for staying with the Holiday Inn NW for your stay in Jackson. We appreciate our guest and there feedback about there stay so that we may make improvements if needed. We are glad to see that you enjoyed your time and if there is anything in the future we can do better for you please let us know.Again, thank you for staying with us.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by lorivi, Hotel Management
Thank you for choosing the Holiday Inn NW for your recent stay in Jackson. We appreciate our guest and we hope to see you again in the future.
