Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Guest Services, Hotel Management
Dear Joseph,Thank you for choosing Comfort Suites in Jackson, TN for your stay. We appreciate your time in submitting a review and are glad your experience was positive. We look forward to serving you again!
by A verified traveler
Posted 18 Nov 2024
Very friendly staff, excellent bed
Comment from Hotel Management
20 Nov 2024 by Guest Services, Hotel Management
Dear Hal,Thank you for choosing Comfort Suites in Jackson, TN for your recent stay. We are pleased to hear that you enjoyed your experience, and thank you for your kind review. We look forward to serving you again!
by A verified traveler
Posted 17 Nov 2024
The breakfast was complimentary and was good it had a waffle station and some hot items. Everything looked cleaned. The equiptment in the gym was new. The pool is indoor so it was nice to be able to swim.
The staff was very nice with a small exception for the front desk lady when I arrived.
She was unnecessarily rude but overall I still had a good stay and would recommend.
Comment from Hotel Management
18 Nov 2024 by Guest Services, Hotel Management
Thank you for staying wiht us. We hope to see you again.
by A verified traveler
Posted 16 Nov 2024
The staff maintained excellent service to all customers in our group. They deserve a special bonus snd I hope to see them on our next stay. Thank you!
Comment from Hotel Management
17 Nov 2024 by Guest Services, Hotel Management
Dear James, Thank you for choosing Comfor Suites in Jackson, TN for your recent stay. We enjoyed having your group very much, and we thank you for the kind comments. We look forward to serving you again!
by A verified traveler
Posted 11 Nov 2024
Stayed overnight on our way through to Florida. Room was comfy and clean enough. Breakfast was good. Waffles, eggs, potatoes, biscuits and gravy, etc. Breakfast staff were cheerful and helpful. Close to interstate.
Comment from Hotel Management
11 Nov 2024 by Guest Services, Hotel Management
Dear Cindy,Thank you for choosing Comfort Suites in Jackson, TN for your recent stay. We appreciate the positive feedback and are happy to hear that your experience was pleasant. We look forward to serving you again.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Guest Services, Hotel Management
Thank you for staying with us. We hope to see you again.
by A verified traveler
Posted 23 Oct 2024
This place was located close to where we were visiting. We were pleasantly surprised by the cute old town setting and train museum right outside the hotel. Chlorine was a little intense on our eyes but we still enjoyed the hot tub.
Comment from Hotel Management
23 Oct 2024 by Guest Services, Hotel Management
Dear Linda,Thank you for choosing Comfort Suites in Jackson, TN for your recent stay. We are pleased to hear that your experience was positive. We look forward to serving your again!
by A verified traveler
Posted 20 Oct 2024
I enjoyed the hotel it was very clean and nice
Comment from Hotel Management
23 Oct 2024 by Guest Services, Hotel Management
Dear Myeisha,Thank you for choosing Comfort Suites in Jackson, TN for your recent stay. Your kind comments are being shared with our staff. We look forward to serving you again!
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Guest Services, Hotel Management
Thank you for staying with us. We apologize for failing to meet your expectations.We hope to see you again.
by A verified traveler
Posted 13 Oct 2024
Nice place tucked away. We only stayed a night. Clean for the most part. Good stay. Would stay again
Comment from Hotel Management
13 Oct 2024 by Guest Services, Hotel Management
Dear Zachery,Thank you for choosing Comfort Suites in Jackson, TN for your most recent stay. We appreciate you submitting a review and comments on your experience. We are glad to hear that your experience was positive. We look forward to serving you again!
