Ratings based on 165 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Incredible people manage this property. Super traveler friendly, clean, well maintained and thought out. I will be back there to stay again as i have family nearby that i visit often.
Comment from Hotel Management
18 Nov 2024 by Trish, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us! We sincerely appreciate your business and look forward to seeing you again soon!
by A verified traveler
Posted 18 Oct 2024
Everything was great and the staff was very friendly and helpful
Comment from Hotel Management
18 Nov 2024 by Trish, Hotel Management
Thank you for your response! We are so happy to know that your stay with us was enjoyable and hope to see you again soon if you are in the area.
by A verified traveler
Worth staying
Posted 24 Aug 2024 on HotelsThe room was very clean and comfortable. Check-in was easy and the lady at the front desk was super nice. The breakfast person didn't show up, so the morning front desk person went and got breakfast sandwiches from mcdonalds. He was extremely nice also.
by A verified traveler
Posted 18 Aug 2024
by A verified traveler from Headland
Posted 17 Aug 2024
The staff was very friendly and accommodating. I arrived before check in time. My room was not ready. However the staff worked with me and cleaned my room. Also the person at the front desk was so kind. She even gave me a book that she had written. The only negative thing is that they only have one handicap room which was occupied. I will most definitely recommend this hotel. I will be staying again if I need to. Thank you staff! May God bless you all.
by A verified traveler
Posted 8 Aug 2024
The front desk was very helpful and friendly. Room was nice and clean. The property is older, but the room was clean and updated.
by A verified traveler
Posted 5 Aug 2024
Checked for bed bugs and none was found. So experienced a top notch place to stay at!
Comment from Hotel Management
8 Aug 2024 by Trish, Hotel Management
Thank you for leaving feedback on your recent stay with us! It is our pleasure to be of service; we look forward to seeing you again if you are in the area!
by A verified traveler
Posted 28 Jul 2024
Stayed at the hotel in Jackson because of my husband family reuion in a city about 20 minutes away. The hotel was clean and had plenty of parking. The hotel staff was both pleasant and very helpful and informative. The rooms are located "outside" but the building was very well lighted. It was quiet.
They had real breakfast, a very sweet lady that actually cooked your food to order.
The room was clean and had a fresh smell. My only compliant about the room is the air conditioning unit is not in the same area as the bed, if you're hot natured, you will understand.
The other issue i had was having to constantly ask for towels. We didn't have a problem getting them when we asked, we just felt like we shouldn't have had to.
Our family consisted of 2 adults and we had 2 face towels and two drying towels. We stayed from Friday to Sunday. We had to ask for towels the whole time.
Other than the two things mentioned, the stay was great and we would definitely stay again. 🙂🙂
Great job Best Western
Comment from Hotel Management
8 Aug 2024 by Trish, Hotel Management
Thank you for your feedback! We are happy that you enjoyed your stay with us. We are in the process of updating our entire hotel, and hope those updates will be complete by year's end. We hope to see you again if you are in the area!
by A verified traveler
Posted 21 Jul 2024
Every thing was updated comfy and will stay agin
by A verified traveler
Posted 15 Jul 2024
The staff was very personable, and the room was excellent. The bed was so comfortable. I inquired about the mattress for when I’m ready to change out my own. The gentleman at the front desk was very friendly and helpful. Breakfast eggs were cooked to order. The hotel is more like a motel, but I was very impressed the moment when I opened the door by how clean and updated the room was.
Comment from Hotel Management
20 Jul 2024 by Trish, Hotel Management
Thank you so much for your feedback! We are so pleased to know that you enjoyed your stay with us. We hope that you will visit us again if you are in our area!