Ratings based on 1,628 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Caldwell
Posted 23 Nov 2024
Very clean, quiet and extremely comfortable room
Comment from Hotel Management
23 Nov 2024 by Aaron, Hotel Management
Thank you for your kind feedback! We value customer service and are glad you enjoyed your stay!
by A verified traveler from Boise
Posted 23 Nov 2024
Cactus pete’s is always good! Rooms are a little dated but staff is really nice and dealers are awesome!
Comment from Hotel Management
23 Nov 2024 by Aaron, Hotel Management
Thank you for your kind feedback! We value customer service and are glad you enjoyed your stay!
by A verified traveler
Posted 22 Nov 2024
Steak house is really great service with quality food.
Comment from Hotel Management
22 Nov 2024 by LW, Hotel Management
We're delighted to hear that you had a pleasant stay. We look forward to welcoming you back soon.
by A verified traveler
Posted 22 Nov 2024
Ok
Comment from Hotel Management
22 Nov 2024 by LW, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay. We look forward to your next visit.
by A verified traveler
Posted 21 Nov 2024
Great place to have fun.
Comment from Hotel Management
21 Nov 2024 by LW, Hotel Management
We're delighted to hear that you had a pleasant stay. We look forward to welcoming you back soon.
by A verified traveler
Posted 21 Nov 2024
The food and service in restaurant was extremely horrible. Our food was cold, dry not fresh at all and the price we paid for my family just for breakfast was outrageous. We had to ask someone for our servers help a number of times he number came back to get refills or check on us, very disappointing 😕
Comment from Hotel Management
21 Nov 2024 by LW, Hotel Management
Your feedback is important to us. We're sorry to hear that you were not completely satisfied, and we will use your comments to improve our service in the future.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by LW, Hotel Management
We're delighted to hear that you had a pleasant stay. We look forward to welcoming you back soon.
by A verified traveler
Posted 21 Nov 2024
It was a good time
Comment from Hotel Management
21 Nov 2024 by LW, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay. We look forward to your next visit.
by A verified traveler
Posted 19 Nov 2024
Was told I would have microwave and mini fridge in room if I upgraded so I upgraded. No microwave in my room or even available as extra add on. Pool was closed BEFORE we arrived, and hot tub was not in service at all. We were charged a fee and told it covered all these things that were not available to us. When asked to speak to a manager, I was repeatedly told to come back, and one would be available but never was! I expressed my disappointment, and NOTHING was even offered to make it right. My friend was booked through me and had to be moved to another room in the middle of the night because her toilet wasn't working, and she was told to "walk across the street and use the casino facilities" until it was repaired. We were told that we would get a refund for that night as an apology, but when we checked out, we were told we had to contact Expedia to get it resolved. All in all.. A HORRIBLE stay.
Comment from Hotel Management
20 Nov 2024 by LW, Hotel Management
Your feedback is important to us. We're sorry to hear that you were not completely satisfied, and we will use your comments to improve our service in the future.
by A verified traveler
Posted 19 Nov 2024
Fun
Comment from Hotel Management
20 Nov 2024 by LW, Hotel Management
We're delighted to hear that you had a pleasant stay. We look forward to welcoming you back soon.
