Ratings based on 19 Verified Reviews

3.5 out of 5
67% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Posted 3 Jul 2022
Avoid going during the wedding season when guests come in dozens and you become a part of a loud Indian wedding whether you like it or not. The employees are much much better at service than their big metro counterparts. They treat you as if you are staying in their homes. Particularly at the breakfast buffet.
3 out of 5
by A verified traveler from Dubai

Posted 25 Apr 2022
it is just a ordinary property which is like any other 2* property. The toilet commode had so many stains it was repulsive
4 out of 5
by A verified traveler from Hyderabad

Posted 3 Dec 2021
Good
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2019 on Hotels
4 out of 5
by A verified traveler from Los Angeles, CA

Posted 8 Feb 2019
The hotel is a decent 3 star hotel to stay in while staying in Jabalpur. The exterior of the hotel and lobby look 4 star though the room was a 2-3 star. It was spacious which is nice but the bathroom was not very clean and found hair on my toilet seat. For it’s price, I think it’s OK to stay. The front desk staff is helpful and the lobby and property looks nice and safe.
1 out of 5
by A verified traveler from New Delhi

Posted 3 Jan 2019
We checked in on 30th Dec 2018 at Narmada Jacksons. To begin with, they didn't have the details of our booking done though Expedia. When we reached our designated room (supposedly a romantic suite), the first thing we notice is an executive desk and chair with a sofa set (torn from all edges). Adjoining it, was a bedroom that was too cramped and the room window opening to the backside of a housing society. Please mind, the room was costing us 20,000/-+ per night We raised our concern with the manager. He was courteous enough to show us 3 more rooms of similar type, finally we found a room which was airy and brighter (Though a grade lower). Next morning (31st Dec), we went for our sightseeing. Before proceeding, I checked with reception if the room keys are needed for the cleaning services. He confirmed, its not required. Evening when we returned, we found the room to be in exact state that we left it in. In short, no cleaning done. When we asked the concerned person, we were told it's against the policy of the hotel to open the room with master key & clean the room (something unheard of). We didn't have a good experience with Narmada Jacksons, Jabalpur and we won't recommend it to anyone.
5 out of 5
by A verified traveler from Toronto

Posted 24 Sep 2018
Friendly staff, nice spacious rooms. Don’t believe their free airport pickup they charge for it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Centrally located with all facilities.

Posted 22 Feb 2018
Pros: Willingness on the part of the staff to go out of the way to accomodate my comfort.
Cons: It appears that ther is a bit of noice of some electrical system noted in the night of room 312.
Location: Excellent location.
I grew up in Jabalpur and had past connections with the hotel. The stay reminded me of of my years in Jabalpur and the hotel provided all facilities to make my stay very comfortable. The staff was very courteous and helpful. The food excellent.
Comment from Hotel Management
23 Feb 2018 by Sanjeev, Hotel Management
Dear Guest, Thank you for choosing our hotel for your recent stay at Jabalpur. We thank you for your appreciation and kind words.We strive to provide the best to our guests. We look forward to welcome you again.
1 out of 5
by A verified traveler from Austin, Texas

Plz stay away from this hotel.

Posted 19 Feb 2018
Reception staff is rude. Doesnt know the check iin and out time. Please stay away from this hotel. Very bad experience.
Comment from Hotel Management
23 Feb 2018 by Sanjeev, Hotel Management
Dear Guest, Thank you for choosing our hotel for your recent stay at Jabalpur. We thank you for your appreciation and kind words.We strive to provide the best to our guests. We look forward to welcome you again.Sorry for the inconvenience caused