Ratings based on 26 Verified Reviews

4.8 out of 5
80% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Ochiairo exceeded our expectations! The facility, room, and food were all incredible. We definitely got a true Japanese experience and felt like we had traveled back in time. The staff is incredibly attentive and our room was unbelievably beautiful. Loved the onsen experience, authentic food, and the attention to detail.
5 out of 5
by A verified traveler

The best hotel you will visit in Japan

Posted 16 Oct 2023 on Hotels
It was the most amazing hotel stay of our lives. Thank you to he make amazing stuff for making it so memorable.
5 out of 5
by A verified traveler

Posted 26 Jul 2023
What a decadent experience in low-key, authentic Japanese style. Not a detail was spared in the gorgeous historic building and lush forest grounds. The several course meals were outstanding, served in our private dining room and the staff was beyond helpful and gracious. The multiple onsens on property were beautiful and healing, you can even reserve one for an hour of private use. To get there, board a shinkansen and get off at the train station that is about 25 minutes away from the hotel and hotel staff will meet you with a private car to pick you up. It is top notch luxury, yet you are still immersed in the culture, and it doesn't feel pretentious. Out of our 2 week Japan trip with many destinations, this was the absolute highlight....we can't wait to come back next year.
Comment from Hotel Management
29 Jul 2023 by Liang Liwan, Hotel Management
Thank you for your coming to Ochiairo.We cannot be happier to hear that you enjoyed our meals and everything here during your stay. Also We appreciate your kind words. We are looking forward to see you again next year!Ochiairo
5 out of 5
by A verified traveler

Posted 23 Apr 2023
Beautiful place. Very quiet and surprisingly easy to get to with train system. Responsive staff and beautiful facilities. Great experience during our honeymoon.
Comment from Hotel Management
9 May 2023 by Ochiairo, Hotel Management
Thank you so much for selecting us as your honeymoon destination! Hope this journey will be a good memory for you!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2019 on Hotels
5 out of 5
by Zheng

Posted 18 Nov 2017 on Hotels
Great to Stay, Hot Spring and Food are awesome!
5 out of 5
by A verified traveler

Posted 17 Oct 2024
女性4名での利用。 門をくぐると期待通りの非日常のゆったりとした空間でのんびりと過ごすことができました。 丁寧に管理された重要無形文化財指定の建物や季節のお料理、温泉はもちろんのことスタッフのホスピタリティに皆大満足でした。