Ratings based on 177 Verified Reviews

4.4 out of 5
83% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Oct 2024
So relax , staff so kinds , food was great ! golf was wonderful.. I will be back
4 out of 5
by A verified traveler

Posted 26 Mar 2024
Hard to get around without your own vehicle;hilly and not walkable. Also, I had a course dinner at Fuji restaurant which was poor at best and there was no other option. The lodging and the service by the staff was great though.
5 out of 5
by A verified traveler

Posted 26 Mar 2024 on Wotif
Very spacious room with private onsen at an affordable price. Nice half board at the restaurant with Mt Fuji view. Check in was a bit troublesome as you have to go to the guesthouse at the far end which is a bit of a distance from our hotel room. But it's walkable and got shuttle bus. You can use onsen at other property in that area too.
4 out of 5
by A verified traveler

Posted 9 Feb 2024
Beautiful area. Rooms with private onsen are fantastic. Great view of Mount Fuji beyond the trees in the room I stayed in. The drive up to the facilities is amazing. Amenities are great and shuttles/busses exist but it would be difficult leaving the area without a car. The facilities cover a pretty large area up a mountain which is something to note. Zero complaints for my stay, everything was fantastic.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 27 Feb 2023
Spacious room with excellent view.
4 out of 5
by A verified traveler from Palo Alto

Posted 23 Nov 2022
It's a very large property with separate buildings spread around a golf course. Our room had a private hot spring and a view of Mt Fuji. But the tatami room had no chairs, so don't choose a room like that if you're not flexible enough to sit on the floor. But the staff moved us to the adjoining Marriott building which seems to be the same company. We lost the private hot spring, but were much more comfortable there. The staff were very helpful.
4 out of 5
by A verified traveler

Posted 11 Nov 2022 on Hotels
Make sure to eat before checking in if coming late, as only dining option was Marriott hotel, which was average but expensive!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2022
3 out of 5
by A verified traveler from San Francisco

Posted 14 Jan 2020
The main building where concierge and where breakfast/dinner is served is very far from the rooms. You always have to take a shuttle back and forth. The best part was the private onsen in your suite which was the main reason why we booked this place. Very far from the nearest subway but they had a shuttle pick you up.