Ratings based on 209 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2024
5 out of 5
by A verified traveler from San Ramon

Posted 27 Apr 2024
Staff super friendly and helpful
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Loved it. Got an upgraded room too which was great.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 8 Sep 2023
Loved my king bed room with big windows facing Mt Fuji with a private onsen. Rooms are new and buffet breakfast has a wide selection with floor to ceiling windows. Overnight stay didn’t allow us to explore Laforet complex.
3 out of 5
by A verified traveler

Posted 6 May 2023
Dinner served as all-you-can-eat tasted so good . However the meat served individually was a bit fatty. Unfortunately,A recommended cocktail was very disappointing. that taste was like cough medicine.
4 out of 5
by A verified traveler

Nice but over-priced

Posted 16 Mar 2023 on Hotels
Nice room with Spa but very over-priced.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2021 on Hotels
5 out of 5
by A verified traveler

Comfortable staying for athletical family.

Posted 20 Oct 2021 on Hotels
Very cozy and quiet place to stay. My family loves Onsen and onsen swimming pool both. The room is large enough to stay with two children using Futon sets. We also used the gym in La Foret and we enjoyed playing free basketball, badminton, ping-pong, and volleyball !
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