Ratings based on 139 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Very traditional experience to say the least. I really liked the food. The staff is super nice. Bring your dictionary.
Comment from Hotel Management
22 Nov 2024 by Arairyokan, Hotel Management
Thank you for choosing to stay at the Arai ryokan and for writing a review.We are delighted that you were impressed with our food and left with that impression.We all look forward your next visiting to us.
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Amazing ryokan experience. Newly renovated rooms. Many different baths to choose from. Excellent dinner and breakfast.
Comment from Hotel Management
26 Oct 2024 by Arairyokan, Hotel Management
Thank you for choosing to stay at the Arai ryokan and for writing a review.We were delighted that you were impressed with our renovated rooms, meals, and onsen left with that impression.We are very much looking forward to your next stay with us.
5 out of 5
by A verified traveler

Posted 17 Oct 2024
A great stay. Helpful and friendly staff, beautiful and clean facilities.
Comment from Hotel Management
26 Oct 2024 by Arairyokan, Hotel Management
Thank you for choosing to stay at the Arai ryokan and for writing a review.We were happy when you enjoy our facility, friendly service staying with us.We hope you come to our ryokan in the future.
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Such a wonderful 150 year old Ryokan. Peaceful and relaxing. Staff is excellent!! Just be aware the bedding is all Japanese style - futon on a platform. I found it to be comfortable though. Room was large, with a terrace overlooking the river.
Comment from Hotel Management
26 Oct 2024 by Arairyokan, Hotel Management
Thank you for choosing to stay at the Arai ryokan and for writing a review.We were happy when you enjoy our facility, view and staff service staying with us.We will hope to continue offering comfortable lodging for guests.We look forward to welcoming you back soon.
4 out of 5
by A verified traveler

Posted 29 Feb 2024 on Hotels
It was amazing Ryokan, and the service was great. We did not have dinner at the ryokan but breakfast was awesome vegetable/soy main Japanese breakfast, and I loved it.
Comment from Hotel Management
31 May 2024 by Arairyokan, Hotel Management
Thank you for choosing to stay at the Arai ryokan and for writing a review.We are glad to hear that you have enjoyed the breakfast with us.We look forward to having you during your future visit to Japan.
5 out of 5
by A verified traveler

Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
31 May 2024 by Arairyokan, Hotel Management
Thank you for choosing to stay at the Arai ryokan.We are happy when you enjoy staying with us.We will hope to continue offering comfortable lodging for tourists to Japan for a long time.I look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 20 Feb 2024
The hotel itself is very beautiful. A lot of Onsen options inside the hotel. The service is great. Will stay there again.
Comment from Hotel Management
31 May 2024 by Arairyokan, Hotel Management
Thank you for choosing Arai ryokan, and it was a great pleasure to have you with us.We were happy to read that we were able to delight you across the board in terms of facility, onsen and service during your stay.Your review and feedback would help us a lot to improve our service, and we wish you will be back to visit us again in near future.
5 out of 5
by A verified traveler

Posted 3 Jan 2024
All great!
Comment from Hotel Management
31 May 2024 by Arairyokan, Hotel Management
Thank you for choosing Arai ryokan, and it was a great pleasure to have you with us.I was happy to read that we were able to delight you across the board in terms of during your stay.We wish you will be back to visit us again in near future.
5 out of 5
by A verified traveler

Posted 1 Dec 2023
The staffs are super nice and the view of the room is terrific. Both dinner and breakfast are delicious, we enjoy staying here very much.
Comment from Hotel Management
31 May 2024 by Arairyokan, Hotel Management
Thank you for this lovely review of your stay at Arai ryokan. We were happy to read that we were able to delight you across the board in terms of “beautiful view from room, and dinner and breakfast” during your stay.We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 21 Nov 2023
Beautiful ryokan with delicious food, plenty of drink options, 4 baths, and very friendly staff. Loved every bit of our stay. Be warned that the staff speak limited English, so some Japanese may ne necessary or prepare to use translator.
Comment from Hotel Management
31 May 2024 by Arairyokan, Hotel Management
Thank you for choosing to stay at the Arai ryokan and for writing a review.We are happy when you enjoy staying with us.We will hope to continue offering comfortable lodging for tourists to Japan for a long time.We look forward to welcoming you back soon.